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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Amazing service best policy ever

5
Amazing service best policy ever Reviewed on: 10th September 2024

Car insurance review

5
Policy expert have been a good car insurance company for me. Easy to set up and a smooth transaction when purchasing the insurance alone. When speaking to a customer service agent about this and any previous queries they have been supportive and very helpful. Overall a great service. Reviewed on: 15th September 2022

Professional and understanding

5
If I have a question it is answer straight away. The staff are lovely polite and friendly but very advisable Reviewed on: 15th September 2022

Good value

4
Fine. Easy to arrange. Good online clear website. Reviewed on: 15th September 2022

Value and efficient

5
I bought my insurance on line was impressed with there checking and a representive calling me on person. Was very reassuring. Reviewed on: 15th September 2022

Service

5
Excellent and professional service provided by the colleagues, you would be my first recommendation. Reviewed on: 15th September 2022

Great price

5
Pleasant to deal with and emailed everything over and drive my new car same day Reviewed on: 15th September 2022

Fantastic company

5
Really easy to sort out insurance with, good and fair prices. Fantastic customer services. Reviewed on: 15th September 2022

Easy,no hassle

5
Brilliant company, no stress, easy to get hold of Reviewed on: 15th September 2022

Easy, reliable

5
Easy set up of policy, good communication throughout Reviewed on: 15th September 2022

Good value product

5
Policy expert had everything I wanted in car insurance. The premium was £110.00 cheaper than the insurance company that I had been with for years. Reviewed on: 15th September 2022