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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Best value for money and service

I m really happy with policy expert, Reviewed on: 15th September 2022

Insurance assured

Very good customer experience and with customers as their heart beat Reviewed on: 15th September 2022

Best insurance deal and customer service experience

My car insurance deal was the best received so far compared to the rest and the customer agent who added my husband to my deal displayed excellent qualities of an agent while being helpful. I would recommend to friends and families at any time. Reviewed on: 15th September 2022

Very helpful

Very quick to answer the phone and resolve all issues Reviewed on: 15th September 2022

Humans!! Who speak real English

Although this company doesn't have an app (which would make life easier) they're a very friendly, over the phone and internet easily accessible group. I spoke to a lovely lass yesterday to do my change of address, as the website couldn't find my 170 year old pub, she was fast, pleasant and did the job quickly and effectively over the phone. Honestly, the staff make you feel like your chatting to family. Highly recommended Reviewed on: 15th September 2022

Best online insurance company

Would not go past them always give them first chance for cover and they always come up trumps Reviewed on: 15th September 2022

No Fuss Car Insurance

Simple to quote online, good competitive prices, if yiu have to contact by phone very helpful and friendly staff Reviewed on: 15th September 2022

Easy and simple

Not been with them long but great prices which I couldn't really turn down plus great flexibility of package to tailor to my needs makes them better in my opinion that simply here's what you get and here's what you owe. The sign up process was as simple as you could ask for and no issues with proving my no claims either which can't be said for other companies. Reviewed on: 15th September 2022

Made for the useless

I left my renewal till the last minute, I was struggling and policy expert was the best quote and left me with nothing to do. Customer for life Reviewed on: 15th September 2022

Excellent value and cover

I saved £300 on renewing my car insurance, and the same level of cover , excellent communication and an easy to navigate website really pleased with my experience. Reviewed on: 15th September 2022

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