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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great service at a great price

5
Really easy to sort my insurance initially and the renewal cost was 75% better than what the rivals had to offer. In these times of economic struggles nice to see someone being reasonable. Reviewed on: 8th September 2023

Very easy!

5
Quick, easy and painless. Provided with all the information you need and more! Reviewed on: 8th September 2023

Insurance

5
Great insurance for your car. It's cheaper than competitors. Works great for me. Reviewed on: 7th September 2023

Policy expert

4
Okay company, not real issues and no complaints Reviewed on: 7th September 2023

Very good service

5
No messing, no misleading questions, easy to understand, polite staff, fill out your application, pay and get your insurance Reviewed on: 7th September 2023

Very good aftercare service, and a human that seems to know there onions

5
wanted a question answered, and was well informed, very pleased with the service, and the price of that i have for my insurance, Reviewed on: 7th September 2023

easy to use

5
Very easy to use and great feedback. Completely hassle free Reviewed on: 7th September 2023

Fair and easy to use

5
I have thankfully not had to use them for anything so far but I have been with them for 2 years now and it was so easy to set up and keep track of all my documents. My renewal price was around the same as other quotes too which I've often found with other providers isn't the case as they usually bump up the renewal price in the hope that people don't question it. Policy expert haven't done that which I think is great Reviewed on: 7th September 2023

Good experience

4
A great company to deal with and issues dealt with quickly. Would definitely recommend. Reviewed on: 7th September 2023

Car insurance

5
Very friendly and helpful staff, the best value I could find. Reviewed on: 7th September 2023

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