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Policy Expert : Car Insurance reviews

Name: Car Insurance
Rating: 4.85 (5020 reviews)

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4.82

Based on 5,020 reviews, last reviewed 3rd Jan 2025

99% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Latest lowest rating:

1

Motor policy expert insurance avoid! Motor policy expert insurance avoid! Experts in taking your money and wasting your time. Customer service is shocking. The people on the phone are use... Read more Reviewed on: 3rd January 2025

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About this product

Our Policy Expert Car Insurance reviews can help you to find out what life as a Policy Expert customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Policy Expert Car Insurance reviews (5020)

Fair and easy to use

I have thankfully not had to use them for anything so far but I have been with them for 2 years now and it was so easy to set up and keep track of all my documents. My renewal price was around the same as other quotes too which I've often found with other providers isn't the case as they usually bump up the renewal price in the hope that people don't question it. Policy expert haven't done that which I think is great Reviewed on: 7th September 2023

Good experience

A great company to deal with and issues dealt with quickly. Would definitely recommend. Reviewed on: 7th September 2023

Car insurance

Very friendly and helpful staff, the best value I could find. Reviewed on: 7th September 2023

Hassle free insurance

Policy was easy to set up, price was excellent and renewal was at a great price not over inflated. A friendly insurance company and recommended. Reviewed on: 7th September 2023

Latest renewal doubled in price

My latest car insurance premium has doubled in price even though I have maximum no claims bonus. When my renewal is due to expire I will not be carrying on with Policy Expert. Reviewed on: 7th September 2023

Reply from Policy Expert Hello Dave, Thank you for taking the time to leave this review. I am sorry to hear of the increase in your premium. I'd really like to the opportunity to investigate this for you so I may offer an explanation and hopefully a resolution however I am unable to locate your policy using the details in this review. Can you please email me at [email protected] with your policy number and I'll be sure to pick this up and get back to you. Thanks Mick Response date: 28th September 2023

Highly recommended for car insurance

Have always been very competitive with car insurance. Also I recently had a small bump with nobody else involved and found the process to arrange the repair very simple and straightforward. Took the car into the repair garage to be met by a very courteous guy who had everything ready for a quick turnaround including a fully prepared courtesy car. I am yet to see what my renewal premium will look like but that's not insurers fault. Reviewed on: 7th September 2023

Unbeatable cover and price

Year on year Policy Expert offer the cheapest car insurance renewal rates. I search comparison sites and CANNOT find a cheaper quote. The level of cover is not diminished by the price either, all of the benefits, less money. It’s a win for me. Reviewed on: 7th September 2023

Really good service

Really helpful I was in a financial situation and they were ever so good , handled really well , not ever had a long wait will calling either, highly recommended Reviewed on: 6th September 2023

Easy

It was so easy to setup my car cover and to change cover to my new vehicle Reviewed on: 6th September 2023

very easy and informative

easy to access information good website Reviewed on: 6th September 2023

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