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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Hassle free insurance

Policy was easy to set up, price was excellent and renewal was at a great price not over inflated. A friendly insurance company and recommended. Reviewed on: 7th September 2023

Latest renewal doubled in price

My latest car insurance premium has doubled in price even though I have maximum no claims bonus. When my renewal is due to expire I will not be carrying on with Policy Expert. Reviewed on: 7th September 2023

Reply from Policy Expert Hello Dave, Thank you for taking the time to leave this review. I am sorry to hear of the increase in your premium. I'd really like to the opportunity to investigate this for you so I may offer an explanation and hopefully a resolution however I am unable to locate your policy using the details in this review. Can you please email me at [email protected] with your policy number and I'll be sure to pick this up and get back to you. Thanks Mick Response date: 28th September 2023

Highly recommended for car insurance

Have always been very competitive with car insurance. Also I recently had a small bump with nobody else involved and found the process to arrange the repair very simple and straightforward. Took the car into the repair garage to be met by a very courteous guy who had everything ready for a quick turnaround including a fully prepared courtesy car. I am yet to see what my renewal premium will look like but that's not insurers fault. Reviewed on: 7th September 2023

Unbeatable cover and price

Year on year Policy Expert offer the cheapest car insurance renewal rates. I search comparison sites and CANNOT find a cheaper quote. The level of cover is not diminished by the price either, all of the benefits, less money. It’s a win for me. Reviewed on: 7th September 2023

Really good service

Really helpful I was in a financial situation and they were ever so good , handled really well , not ever had a long wait will calling either, highly recommended Reviewed on: 6th September 2023

Easy

It was so easy to setup my car cover and to change cover to my new vehicle Reviewed on: 6th September 2023

very easy and informative

easy to access information good website Reviewed on: 6th September 2023

Policy expert review

From the beginning of my policy I was treated with the upmost respect and when every I needed anything from them they were willing to help me out. Reviewed on: 6th September 2023

Best overall

It's amazing i am a new customer and this insurance has offered more perks, really all the perks you can ask for when buying car insurance, at a cheaper coat then my previous provider. Lower excess all the additional perks at a lower price. Just brilliant.. The process was fast and easy. Highly reccomended! Reviewed on: 6th September 2023

Easy and fab value

Car insurance is always such a huge admin task but this was so easy and so far has been the best value for money too! Reviewed on: 6th September 2023

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