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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Excellent Customer Service

I was aware that my car insurance was coming up for renewal but hadn't done anything about it, then I received a phone call from Colleen. She was lovely and really helpful, I wasn't able to speak to her at the time so she agreed to call me back at a time when was convenient. Colleen called me back as arranged and we completed the transaction. Reviewed on: 28th September 2021

Excellent Insurance

Easy to deal with, website easy also and very friendly staff when I've had to talk to someone in person Reviewed on: 28th September 2021

Help and reactive

Helpful, pleasant easy to deal with Reviewed on: 28th September 2021

Great

Excellent service, great price and easy to do business with Reviewed on: 25th September 2021

So far so good

As in the title so for so good easy process to set up the insurance and was cheeper than any other provider I tried Reviewed on: 24th September 2021

Good price

Good price used for a few years now, had a claim, my fault, which was processed painlessly Reviewed on: 24th September 2021

Excellent service

Excellent customer service very impressed Reviewed on: 24th September 2021

So far so good!

Found Policy Expert and Gocompare. Fantastic competitive prices. Easy to set up and had policy documents emailed through within seconds. Also a courtesy call to make sure I covered everything which o hadn't. Only on phone for minutes when the expert corrected it for me with pennies to pay extra. Reviewed on: 24th September 2021

what I expect

they did what I expect an insurance company to do-find the best deal for you Reviewed on: 24th September 2021

Highly recommend

I searched for another insurance company and came across this one, they had lots of benefits which most insurer's didn't have and it has cheaper which is always a bonus, to top it off I had received a call to make sure everything was correct which in the past no one has ever done that so thankyou for a brilliant experience Reviewed on: 24th September 2021

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