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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

what I expect

they did what I expect an insurance company to do-find the best deal for you Reviewed on: 24th September 2021

Highly recommend

I searched for another insurance company and came across this one, they had lots of benefits which most insurer's didn't have and it has cheaper which is always a bonus, to top it off I had received a call to make sure everything was correct which in the past no one has ever done that so thankyou for a brilliant experience Reviewed on: 24th September 2021

Best price on the market with excellent customer service

Excellent customer service. Polite, professional and friendly staff Reviewed on: 24th September 2021

Very happy customer

I got a little confused online but phoned up and they walked me through it all the gentleman on the phone was so helpful Reviewed on: 23rd September 2021

Excellent service

This is my second year with Policy Expert. They are very competitively priced, but above all customer service is excellent, courteous, friendly and above all efficient. Reviewed on: 23rd September 2021

Great customer service

Quick easy no hassle documents was sent very quick Reviewed on: 23rd September 2021

Best car insurance

Customer care highly recommended. Friendly customer services staff on hand to deal with any queries regarding car insurance. I've been with this company for 4 or 5 years now and i see no reason to change. 100% satisfaction, guaranteed. Reviewed on: 23rd September 2021

Very good company

Very good insurance company Highly recommend it Reviewed on: 23rd September 2021

Great service

Policy expert are the only insurance company I have considered using for more than a year, other companies only value you as a new customer, policy expert get you a better price in your insurance every year. Their customer service dept are also a delight to use, bearing in mind that I usually despise calling customer service. I also hate leaving reviews, which I have done in this case due to them being so deserving. Reviewed on: 23rd September 2021

Friendly and easy to contact

When ringing them I got through to someone quickly and they were very friendly and helpful Reviewed on: 23rd September 2021

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