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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Admin Fee Excessive

I bought a cherished plate for my car, and informed them and it cost me £30 admin fee- excessive Reviewed on: 14th September 2021

Great Service and Value

I had fantastic service from this company, it was simple to apply for and the monthly cost of my insurance was the most competitive. Thank you Reviewed on: 14th September 2021

Excellent service

I had to make some amendments to my car insurance policy prior to renewal. I telephoned the company, waiting was minimal, the operator was very helpful and polite and was able to make the amendments. I am very pleased with the service and would definitely recommend. Reviewed on: 14th September 2021

I was not supplied with a courtesy car immediately after a crash

I was told it would take 24 to 48 hours before I would get a courtesy car. As I live in the countryside I have no way of getting anywhere without a car. I and my partner are both pensioners without nearby family, so I’m very disappointed. Reviewed on: 14th September 2021

Super Helpful

Super helpful and always happy friendly customer support. Reviewed on: 14th September 2021

Very good

Very good service and customer service. Reviewed on: 14th September 2021

Cheap and easy

Insurance was quick and easy to complete. Cheap also Reviewed on: 14th September 2021

Saving pounds

Quality car insurance for a cheaper price . Policy expert has given me the a an outstanding car insurance for an amazing saving of £230 a month , everything I needed in one place . Thank you Reviewed on: 13th September 2021

Car insurance

Cheapest quote I got and very Happy With the service Reviewed on: 13th September 2021

Great service

Had a few queries with policy, phoned and staff there sorted it out quickly and efficiently. Highly recommended. Reviewed on: 13th September 2021

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