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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024
Tom M's avatar
Tom M

Excellent service

5
I was very happy indeed with how easy it was to research what I needed. The company gave me a very competitive quote. Even more happy with how easy it was to complete online and with fast assistance when needed. Reviewed on: 10th September 2021
Sharon 's avatar
Sharon

Excellent service

5
Never had any problems seems a good car insurance Reviewed on: 9th September 2021
Claire's avatar
Claire

Lockdown Christmas break in.

5
My car got broken into on the night of 19th December 2020. I got up in the morning of the Sunday 20th and found broken glass all round my car and my specialist medical equipment strewn all over the road...rather embarrassing. I called Policy Expert and they weren't sure that they would be anyone out to repair the windscreen until January. I was devastated as we need the car as we are both key workers. I explained this to them and on Monday the 21st my window was fixed. The people were lovely to deal with. Reviewed on: 9th September 2021
Jo Stubbs's avatar
Jo Stubbs

Great service!

5
This is the first time I have been insured with this company and the first time I have had to make a claim in many years. My experience was straightforward and stress free. I received call backs to make sure I had all the information I needed. The staff were professional and gave a very efficient service. I will definitely recommend as an insurer. Thank you. Reviewed on: 9th September 2021
Michelle Webb's avatar
Michelle Webb

Good value for money

5
Very helpful and professional. Easy to arrange online and good commun8cation. Reviewed on: 9th September 2021
Jeanie Corstorphine's avatar
Jeanie Corstorphine

Good Service

5
Very straight forward service, communication, and price Reviewed on: 9th September 2021
Rod Wilson's avatar
Rod Wilson

The perfect car insurer

5
Easy online set up, saved a fortune compared to other insurers and I received a courteous phone call to check I was happy with everything. Reviewed on: 9th September 2021
cheryl brown's avatar
cheryl brown

I like it

4
My first experience with policy experts I like it good service nice customer service help full Reviewed on: 9th September 2021
Mohammad choudhury 's avatar
Mohammad choudhury

Proficient

5
exceptional in giving timely and cost efficient insurance terms Reviewed on: 9th September 2021
Aggay Nyamainashe's avatar
Aggay Nyamainashe

Cheap and easy to organise

5
Policy expert is a straightforward easy website to use and cheaper than many other providers Reviewed on: 9th September 2021
James brown's avatar
James brown

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