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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Efficient and easy

4
Great communication with the team, quickly resolved any queries Reviewed on: 9th September 2021

Excellent Valued Car Insurance

5
Best car and home Insurance deal given by policy expert. Reference home insurance I used them twice and their customers service second to none. Thanks Policy Expert Reviewed on: 9th September 2021

Policy Expert offers the best value car insurance. We were hunting around for weeks and were so pleased to find Policy Expert.

5
The customer service is excellent and the insurance package offers so much more than many other insurance providers. Reviewed on: 9th September 2021

Professionals at your reach!

5
Excellent customer care, no paperwork hustle, affordable to any pocket, transparent with customers! Reviewed on: 9th September 2021

A cut above the rest

5
Comprehensive product at a competitive price and excellent customer service. Reviewed on: 9th September 2021

Professional.friendly and competitive

5
First policy I've had and probably not the last Reviewed on: 9th September 2021

I have been with same company for years I just went on line see what best offer policy expert came up trumps

5
I made small mistakes they were helpful taking me threw everything no hard sale Reviewed on: 9th September 2021

Twice in 3 Years

4
This my 2nd experience with policy expert in the last 3 years, always have competitive edge and their system online is easy to navigate, great response to change if address but my only criticism is the cost to do that it pushed my monthly payments up, over all though excellent news. Reviewed on: 9th September 2021

My car insurance

5
Very reasonably priced insurance for my vehicle also very helpful when it came to my policy renewal. Reviewed on: 9th September 2021

New customer

5
Since I had an awful experience with my previous insurance provider I was very sceptical about my new provider, but since changing over all my worries have gone. It was extremely easy to change over, no fuss and no confusion. The price is great, beating every competitor on every comparison site! Reviewed on: 9th September 2021

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