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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

FRIENDLY AND EFFICIENT SERVICE

Although I have not been with them for very long so far I have always found them to helful and easy to deal with; giving clear details of product. Reviewed on: 31st July 2020

Lovely provider

First time taking insurance with policy expert and I am very happy with their service and product. Reviewed on: 31st July 2020

Competitive price

The cheapest and yet well covered policy compared to others. Thanks Reviewed on: 30th July 2020

Security insurance

Fantastic price and clear information. Reviewed on: 30th July 2020

Efficient and effective

Have been with the group for many years. Easy to use on all fronts. Great service, great coverage and painless when dealing with a claim! Fab. Reviewed on: 30th July 2020

Far beyond expectations!!

This is how supposed to be done every Insruance! I did lot’s of insurance for my cars !! Non of the insurances was this good ! And I mean it !! When first I saw the name / policy expert / I was thinking that this is very childish , funny name . This was the 3rd on the list . Obviously I chose the first one which is the most cheapest . I clicked on the site/ 1st one / It Was showing that there Is some problem .. , needed to leave my email And phone number and 12 or how many digit Something number to sort out ... , I Laughed and leaved the page . I turned onto the 2nd one . The situation was the same . .. I was starting to think that maybe all insurance site is frozen , or something wrong with my details! I have to tell it was around 8pm Tuesday . I couldn’t call them up to discuss the insurance.. , but I wouldn’t call them anyway , we are in the 21st century!!! Everything Should be done online easily by now !!! Unfortunately most of the site can’t do that properly!! And after these / and the previously insurances / 2 “amateur “ insurance site I turned onto the 3rd one . The price difference Between the first and the policy expert was like £40 for the year So it was still very cheap!!! I clicked onto the site and everything was running smooth!!!! Literally About after 3 min I’ve got the policy insurance!!! No one was able to do that before !! Actually still can’t believe how fast and easy and professional was the site !! Compare to the rest of the Insurance sites !!! And after that I did find out that 3 times award winner In the previously 3 years !! I’m not surprised !! Well done !!!!! This is how I imagine to work a site in 2020!!! Feels like you are in 3030!! Now I know that why they gaved the policy expert name for it !! You’ll be not disappointing in this site that’s 100% sure . If they’ll offer next time a similar price for the insurance definitely I’ll choosing them again ! Reviewed on: 30th July 2020

Best choice

Quick, easy and by far the best value for money Reviewed on: 30th July 2020

Excellent service

Very easy to set up and understand Reviewed on: 30th July 2020

Best Insurance

Simply and easy to use web site , customer account login pages quick and easy , customer service team , can’t be more helpful ... top company Reviewed on: 30th July 2020

Good insurance at affordable price

Great insurance cheap prices at affordable prices Reviewed on: 30th July 2020

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