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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Great customer service

Everyone I spoke to from web chat to phone was extremely helpful and answered all my questions and was reassuring. Reviewed on: 12th September 2019

Very Professional Company

I found 'Sure Thing' a very professional company who knew their stuff and made my car insurance purchase a easy transaction to deal with. Great interaction and very friendly people through and through. Will be recommending them to all my family and friends. Reviewed on: 12th September 2019

car insurance

very friendly company and easy to deal with, both is online and telephone Reviewed on: 12th September 2019

Good service

Good customer service and great price Reviewed on: 12th September 2019

Thank you

Easy website to navigate found it very easy and professional when I had to contact customer services Reviewed on: 12th September 2019

Reliable

Professional, reliable company. I have car insurance with them which was easy to arrange online, with all documentation being sent to me promptly. Very professional, would highly recommend. Reviewed on: 12th September 2019

Easy

Very quick and easy to get a quote and even easier to buy the product Reviewed on: 12th September 2019

Happy customer!

Sure thing had the most competitive pricing for me, over a £100 cheaper than the insurance company I was using. Very happy customer. Reviewed on: 12th September 2019

Exalent deals

Good deals will recommend to family and friends Reviewed on: 11th September 2019

No Fuss, No Hassle No problem

Such an easy process to get car insurance, a few clicks of the mouse and it was all done. Not to mention a very reasonable quote. Highly recommend. Reviewed on: 11th September 2019

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