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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good deal

I cancelled my insurance half way through and they still gave me money back, even though the insurance was cheap Reviewed on: 13th September 2019

This lady was more than customer service

This lady was more than customer service she was a friend by the end of the call . 1000% dedicated to her role and went above and beyond to help me out . If this is the level of service I get from this company as standard I will be back year after year after year Reviewed on: 13th September 2019

Fab customer service, call handlers knowledgeable

All questions answered effectively and professionally Reviewed on: 13th September 2019

cheap, easy, does the job, good customer service

cheap, easy, does the job, good customer service Reviewed on: 13th September 2019

Great

Quick and easy, there with resources Reviewed on: 13th September 2019

Sensibly price can top on all comparison sites and free dash cam

I did lots of looking at quotes on all comparison sites and they came up best with the extras I wanted at no extra cost and I was going to buy a dash cam which now I don't have too. Easy site to use too Reviewed on: 13th September 2019

Simple online arrangements

I found the experience of using sure thing online very easy and no long drawn out questions anyone could complete the application and the price is amazing I looked for new insurance because my previous broker was so expensive and I am getting more from Sure Thing and at a cheaper price so thanks Reviewed on: 13th September 2019

Nice and cheap

It was easy to do on line nice and cheap good service over all good insurance company Reviewed on: 13th September 2019

Amazing!!!!

Great experience and excellent service. Reviewed on: 12th September 2019

Insurance Feedback

Excellent support system. Professional personnel. Ready to help attitude. Reviewed on: 12th September 2019

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