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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

fantastic value

Moved my Car insurance from another known service to Sure Thing. Why I did not do it earlier. As this is a Sure Thing! Reviewed on: 2nd September 2019

Great!

Lovely service, great prices!. Already recommended to my friends Reviewed on: 1st September 2019

Simple to use

A very quick and easy format to follow Making choosing the right policy simple Reviewed on: 31st August 2019

Car insurance as it's meant to be...

A very thorough and professional walk through of my requirements by Sure Thing staff has ensured I have secured the best all round car insurance policy....Product level and price perfect, thankyou Reviewed on: 31st August 2019

Not Accepting Proof of No Claims Discount

Documents from previous insurance uploaded twice. They have not accepted my proof of no claims discount. I have advised them I will go to the insurance ombudsman. Online chat was abruptly ended by them. Reviewed on: 31st August 2019

Easy and very competitive

I found my latest car insurance through a comparison website and SureThing came up with a great price! It gave all the benefits that I previously had but a lot cheaper. Saving money always feels good! Reviewed on: 31st August 2019

I feel safer

A brilliant idea to promote a dash cam. I feel much better now that I have a dash cam and more important bad drivers around me know I'm recording them cutting in front of me. I'm this policy of providing a dash cam voucher will reduce the costs for the company. Reviewed on: 30th August 2019

Great service

Great customer service & Great products! Reviewed on: 30th August 2019

Friendly and helpful

Very straightforward and no hassle when taking out my policy. Reviewed on: 30th August 2019

Sure thing is a sure thing

First time I have used Sure Thing for car insurance everything was just spot on Reviewed on: 29th August 2019

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