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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Easy sign up!

5
Easy to use online, had to ring up about an issue..very helpful and sorted quickly! Reviewed on: 29th August 2019

Excellent customer service

5
Very helpful and made it really easy to transfer my policy on to another car Reviewed on: 29th August 2019

Great cover

5
Easy to use site . Great cover at affordable prices Reviewed on: 29th August 2019

Great service

5
Easily contactable and very professional staff. Reviewed on: 29th August 2019

No Stress Insurance!

5
From initial enquiry to booking the policy, Surething has been really helpful and made car insurance buying very easy! Reviewed on: 29th August 2019

Great product evennthe free dash cam was a bonus.

5
It has been the easiest insurance to purchase. No complicated phone calls to set the policy up and its got everything i needed from an insurance policy. Although my code for my canera didnt work i managed to get a new code and still got ny dash cam. Very good so far Reviewed on: 29th August 2019

No hassle

5
Every thing done online, one of the best insurance company's I've used. Reviewed on: 28th August 2019

Very helpful and friendly

5
Needed to sort insurance the team were quick friendly and helpful Reviewed on: 28th August 2019

The Best New Insurance Company For Years

5
A very simplistic process to get new cover an amazing quote and even a new dash cam Reviewed on: 28th August 2019

Second car

5
I was looking to get cover for a second car. Sure thing allowed my named driver years towards my NCB was a pleasant surprise to be offered this. Very simple process to put insurance in place. Reviewed on: 28th August 2019

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