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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Fab

Great value for money and service! Reviewed on: 25th August 2019

Absolutely Fantastic

Wow. What can I say about Sure Thing? They are absolutely fantastic. Insurance company I was using before nearly tripled my previous insurance premium, went on line and got cheaper quote from them so phoned and they couldn't care less. Didn't even try to keep me. Then got quote from Sure Thing. Cheapest policy ever had on care, even with all the extras I put on, and free dash cam. So glad I chose to use Sure Thing. Reviewed on: 25th August 2019

Only just joined

So far had no issues any problem I've had just a quick phone call and it got sorted great customer service Reviewed on: 25th August 2019

The Complete Package

Easy to purchase online. No hidden extras. You purchase exactly what you require. This is the 3rd insurance we have with Surething. Reviewed on: 25th August 2019

Competitive prices!

Very affordable prices , good costumer services, must be a great upcoming insurance company. Zoltan Reviewed on: 24th August 2019

Brilliant customer service

The quote was quick and easy to do Reviewed on: 24th August 2019

Quick easy done in minutes.

Applied online for car insurance. All do e in a few minutes. I had to provide proof of my no claims. I emailed it to them and the confirmation was sent that all was ok within 48 hours. It has never been that quick with any other insurance company. Great company. Reviewed on: 24th August 2019

Good price

Good price but evasive with communication when u want to cancel Reviewed on: 23rd August 2019

Bright light

Fast plan English service with keen prices Reviewed on: 23rd August 2019

Easy process

So far so good,thankfully I’ve not needed to claim so I can’t review that side,but everything else has been plain sailing Reviewed on: 23rd August 2019

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