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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent

I have just renewed my insurance with sure thing and they've been fantastic up to now. Keep in touch via email and reasonable price for what cover i wanted. Reviewed on: 25th August 2019

Fab

Great value for money and service! Reviewed on: 25th August 2019

Absolutely Fantastic

Wow. What can I say about Sure Thing? They are absolutely fantastic. Insurance company I was using before nearly tripled my previous insurance premium, went on line and got cheaper quote from them so phoned and they couldn't care less. Didn't even try to keep me. Then got quote from Sure Thing. Cheapest policy ever had on care, even with all the extras I put on, and free dash cam. So glad I chose to use Sure Thing. Reviewed on: 25th August 2019

Only just joined

So far had no issues any problem I've had just a quick phone call and it got sorted great customer service Reviewed on: 25th August 2019

The Complete Package

Easy to purchase online. No hidden extras. You purchase exactly what you require. This is the 3rd insurance we have with Surething. Reviewed on: 25th August 2019

Competitive prices!

Very affordable prices , good costumer services, must be a great upcoming insurance company. Zoltan Reviewed on: 24th August 2019

Brilliant customer service

The quote was quick and easy to do Reviewed on: 24th August 2019

Quick easy done in minutes.

Applied online for car insurance. All do e in a few minutes. I had to provide proof of my no claims. I emailed it to them and the confirmation was sent that all was ok within 48 hours. It has never been that quick with any other insurance company. Great company. Reviewed on: 24th August 2019

Good price

Good price but evasive with communication when u want to cancel Reviewed on: 23rd August 2019

Bright light

Fast plan English service with keen prices Reviewed on: 23rd August 2019

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