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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Spot on

5
No problems at all. Nice and smooth Reviewed on: 12th July 2019

Efficient and friendly

5
Needed to change insurance, as due to IVA original company would not after 5 years of being with them, allow me to pay monthly as I previously had. Reviewed on: 11th July 2019

Good customer service

5
Overall good company to buy the insurance. Reviewed on: 11th July 2019

Met my evry needs

5
Amazing service and was on the road in a hour thanks to the out standing service from sure Thing Reviewed on: 11th July 2019

Efficient and easy service

5
New to sure thing, however, they were competitive when it came to cost and really happy they have a good relationship with Halfords. With the rise in car incidents, having a quality dash cam included in my policy is great. The service is fast and efficient. Thanks Sure Thing Reviewed on: 11th July 2019

cheap insurance

5
cheap insurance with a free dash cam what more can i ask for Reviewed on: 11th July 2019

Easy and quick

4
Went through comparethemarket. Sure thing offered me a decent price and customer service was really good. Easy and quick to sort out my policy Reviewed on: 11th July 2019

Smart thing to do.

5
For me it was a smart move as all was done on line which was simple and straight forward. Thank you Sure Thing. Reviewed on: 11th July 2019

Very easy

4
Good price and easy to purchase online Reviewed on: 11th July 2019

Simple, good price.

5
Incredibly easy and straightforward to arrange. Great price. Definitely recommend. Reviewed on: 10th July 2019

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