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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good customer service

5
Overall good company to buy the insurance. Reviewed on: 11th July 2019

Met my evry needs

5
Amazing service and was on the road in a hour thanks to the out standing service from sure Thing Reviewed on: 11th July 2019

Efficient and easy service

5
New to sure thing, however, they were competitive when it came to cost and really happy they have a good relationship with Halfords. With the rise in car incidents, having a quality dash cam included in my policy is great. The service is fast and efficient. Thanks Sure Thing Reviewed on: 11th July 2019

cheap insurance

5
cheap insurance with a free dash cam what more can i ask for Reviewed on: 11th July 2019

Easy and quick

4
Went through comparethemarket. Sure thing offered me a decent price and customer service was really good. Easy and quick to sort out my policy Reviewed on: 11th July 2019

Smart thing to do.

5
For me it was a smart move as all was done on line which was simple and straight forward. Thank you Sure Thing. Reviewed on: 11th July 2019

Very easy

4
Good price and easy to purchase online Reviewed on: 11th July 2019

Simple, good price.

5
Incredibly easy and straightforward to arrange. Great price. Definitely recommend. Reviewed on: 10th July 2019

Professional and incentive dash cam deal

5
Great online experience through a comparison site , together with a transparent experience with their partners Close Brothers. Reviewed on: 10th July 2019

brilliant service all round

5
Very quick and efficient service. No issues at all. Reviewed on: 9th July 2019

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