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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

GREAT CUSTOMER SERVICE

I HAD SOME QUESTIONS AND ALSO NEEDED TO MAKE AN AMENDMENT TO MY POLICY. THE PERSON I SPOKE TO WAS VERY HELPFUL AND SORTED IT ALL IN AN EFFICIENT AND PROFESSIONAL MANNER. ALSO VERY FRIENDLY IT MAKES A DIFFERENCE WHEN YOU'RE SPOKEN TO IN A FRIENDLY DOWN TO EARTH WAY. Reviewed on: 4th July 2019

Superb company

They really did look after me when I was looking for a reliable insurance company to insure my car with. Gave me a very good deal as well. Reviewed on: 4th July 2019

Cheap insurance

Added some extras on a very reasonable price Reviewed on: 4th July 2019

Simple and easy

At the right price communication was spot on Reviewed on: 4th July 2019

Kept their Promise.

I received everything a promised from the Lady on the other end of the phone, which included a Dash cam that was all ready for collection as Promised. Reviewed on: 4th July 2019

Outstanding

Amazing service, straight forward no hassle at all. Reviewed on: 4th July 2019

New customer

The switch was easy and have had no problems. Cheapest quote on compare, halved my renewal quote. Reviewed on: 4th July 2019

Easy and straightforward

I had a really easy experience getting my car insurance with sure thing and an added bonus of a dash cam! Reviewed on: 4th July 2019

Efficient and best price

Retired and looking for best economic price with sound company recommended Reviewed on: 4th July 2019

Amzaing

Customer service was outstanding and very helpful Reviewed on: 4th July 2019

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