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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Sure Thing - New Policy

Very straightforward to switch to this company and policy documents received immediately. Certainly recommended! Reviewed on: 5th July 2019

Very pleased

Great experience, great price - very pleased Reviewed on: 5th July 2019

The advisors are very helpful and polite

The advisors sort the problems out straight away without any waiting or messing about Reviewed on: 5th July 2019

Efficient and economical

Very pleased with an excellent company that cares about your motoring requirements Thankyou Reviewed on: 5th July 2019

Great service when getting their insurance!

I don't like setting up my insurance via phone call, but I've never experienced a better service on the phone! Highly recommend to everybody! Reviewed on: 5th July 2019

Great.

So easy to use. Great experience. Will definitely use again Reviewed on: 4th July 2019

Absolutely outstanding insurance company efficient helpful friendly most of all advise customers with their high knowledge!

I cannot recommend surething enough! I was unfortunate situation that my husband accidentally crashed our car, from start to finish surething advisors helped me through the way, advising me nothing was a problem for them they where very knowledgeable and also advised me that I had my excess protection that I could claim bs k which I did not know I had! Thank you so much surething you have all been amazing! Reviewed on: 4th July 2019

Value for money insurance

No hidden costs or extra charges . Most if not all packages come as standard no extra charges Reviewed on: 4th July 2019

Was very easy and easy to use

It was a very good experience and was very friendly Reviewed on: 4th July 2019

GREAT CUSTOMER SERVICE

I HAD SOME QUESTIONS AND ALSO NEEDED TO MAKE AN AMENDMENT TO MY POLICY. THE PERSON I SPOKE TO WAS VERY HELPFUL AND SORTED IT ALL IN AN EFFICIENT AND PROFESSIONAL MANNER. ALSO VERY FRIENDLY IT MAKES A DIFFERENCE WHEN YOU'RE SPOKEN TO IN A FRIENDLY DOWN TO EARTH WAY. Reviewed on: 4th July 2019

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