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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

The advisors are very helpful and polite

5
The advisors sort the problems out straight away without any waiting or messing about Reviewed on: 5th July 2019

Efficient and economical

5
Very pleased with an excellent company that cares about your motoring requirements Thankyou Reviewed on: 5th July 2019

Great service when getting their insurance!

5
I don't like setting up my insurance via phone call, but I've never experienced a better service on the phone! Highly recommend to everybody! Reviewed on: 5th July 2019

Great.

5
So easy to use. Great experience. Will definitely use again Reviewed on: 4th July 2019

Absolutely outstanding insurance company efficient helpful friendly most of all advise customers with their high knowledge!

4
I cannot recommend surething enough! I was unfortunate situation that my husband accidentally crashed our car, from start to finish surething advisors helped me through the way, advising me nothing was a problem for them they where very knowledgeable and also advised me that I had my excess protection that I could claim bs k which I did not know I had! Thank you so much surething you have all been amazing! Reviewed on: 4th July 2019

Value for money insurance

5
No hidden costs or extra charges . Most if not all packages come as standard no extra charges Reviewed on: 4th July 2019

Was very easy and easy to use

5
It was a very good experience and was very friendly Reviewed on: 4th July 2019

GREAT CUSTOMER SERVICE

5
I HAD SOME QUESTIONS AND ALSO NEEDED TO MAKE AN AMENDMENT TO MY POLICY. THE PERSON I SPOKE TO WAS VERY HELPFUL AND SORTED IT ALL IN AN EFFICIENT AND PROFESSIONAL MANNER. ALSO VERY FRIENDLY IT MAKES A DIFFERENCE WHEN YOU'RE SPOKEN TO IN A FRIENDLY DOWN TO EARTH WAY. Reviewed on: 4th July 2019

Superb company

5
They really did look after me when I was looking for a reliable insurance company to insure my car with. Gave me a very good deal as well. Reviewed on: 4th July 2019

Cheap insurance

4
Added some extras on a very reasonable price Reviewed on: 4th July 2019

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