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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Get better

5
Get better and good and nice and perfect and best and what els Reviewed on: 3rd July 2019

Has the potential to be good

4
This was an easy process to apply for the insurance, and they were certainly the cheapest! Looking in to what they offer, it’s exactly what I need! The reason I haven’t given them higher is because I’ve only just started with them and have had no dealings with customer service yet. So far so good, easy to upload documents and can use direct debit!! Reviewed on: 3rd July 2019

Very good and professional service

5
Been very impressed by the high quality of the services Reviewed on: 3rd July 2019

Amazing customer service

5
Absolutely brilliant customer service wont go for insurance through anyone else after dealing with these guys Reviewed on: 3rd July 2019

Great

5
Did everything in line no tassel Reviewed on: 3rd July 2019

Excellent Service

5
Easy to use and great information with ease and additional bonuses. Recommend Reviewed on: 3rd July 2019

All very easy thank you

4
All very easy to complete thank you Reviewed on: 3rd July 2019

Just quite expensive

4
If you could reduce the price little bit will be great idea to people to join you guys the only issue with you price to expensive that’s all Thanks Reviewed on: 3rd July 2019

Childs Play

5
So easy to choose the cover you want at Excellent Price Thanks Sure Thing Reviewed on: 3rd July 2019

Good Deal Car Insurance

5
Very easy to arrange at an excellent price with more than sufficient cover. Reviewed on: 3rd July 2019

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