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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Quick, easy , friendly service

Very quick to apply and go through details. Items could be added when required during the sign-up. Friendly staff and documents arrived quickly. Reviewed on: 3rd July 2019

Sure thing has people at heart so they help people financially and give them peace of mind

Sure thing communicate with customers and listen to customers and they provide permanent solutions Reviewed on: 3rd July 2019

New insurance!!

No fuss, very quick, great to deal with. Reviewed on: 3rd July 2019

Great service

Very good customer service will definitely you again Reviewed on: 3rd July 2019

very good

easy to used online,me like that no need to call Reviewed on: 3rd July 2019

So Easy

The Sure Thing website is so easy to navigate. The online chat staff are knowledgable, helpful and friendly. Best of the lot. Reviewed on: 3rd July 2019

Great price, no hassle car insurance

I have been with Sure Thing 4 times now as they are normally one of the cheapest insurers I've found. They are always easy to get hold of if I have any problems and when I had a windscreen repair they organised it quickly. I would definitely recommend them. Reviewed on: 3rd July 2019

Five star all the way

They help as much as they can they have always been good to me Reviewed on: 3rd July 2019

Car insurance

Well happy with the premium plus got a dash cam from Halfords with it so far so good Reviewed on: 3rd July 2019

Great value, terrific cover and easy to complete on-line

The web page was simple to navigate, the quote was great value for money with easy to understand options to enhance cover. Excellent overall experience Reviewed on: 3rd July 2019

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