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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Fabulous Service

5
I have been with Sure Thing for 2 Years there customer service is 2nd to none, the team are always happy to help. I wouldn't think twice about referring family and friends to this company. Reviewed on: 3rd July 2019

Sure Thing and Easy Thing, a good thing, an insurance thing

5
On Line choice is made easy when the benefits, like free Dash-cam, good on line support and clear listing of what is covered Reviewed on: 3rd July 2019

Professional and affordable

5
Very easy to deal with and almost seamless I would highly recommend Reviewed on: 3rd July 2019

Best insurance company around

5
Cheapest quotes.very polite customer service always happy to help.and highly recommend Reviewed on: 3rd July 2019

Good company

3
Have been with them this year. Haven’t got any problem so far. Reviewed on: 3rd July 2019

Cheap and no issues

5
I moved this year in April and straight away when applying for my car insurance I got a deal where I got breakdown cover for free! Being 21 at the time driving is still expensive but being the cheapest deal with no black box was the reason why I picked them, account was easy to set up, they sent me a email of when all my direct debts are coming out and how much they will cost, do competitions which gives you a chance to win more prizes which I have never seen with another company that I have been with. Would recommend to anyone who is looking for good customer service, easy to set up and cheap car insurance 10/10 for me Reviewed on: 3rd July 2019

Great

5
Great am enjoying for now. Don't know what will change in future. Reviewed on: 3rd July 2019

Excellent

5
Helpful, proactive and quick to respond. Reviewed on: 3rd July 2019

Hard to beat price on value

5
Loads of extras on my car insurance and still came out cheaper than the rest. The chat line is a helpful tool and I make use of it every time I have a query. Excellent, effective service. Highly recommended. Reviewed on: 3rd July 2019

Great cover @ a great price

5
Sure thing insurance always offer a great product at very good prices. Alwaye easy to contact & phone staff very good & easy to deal with. Reviewed on: 3rd July 2019

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