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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

highly satisfactory and hassle free service

very straight forward online service Reviewed on: 3rd July 2019

I would not shop elsewhere for my car insurance.The service is second to none.Brilliant customer service.

There were a few things that I didn’t understand about my policy, and when I phoned customer service department,within minutes all my questions were answered professionally and to my satisfaction. I was also given a free dashboard camera for free.What else would I want Reviewed on: 3rd July 2019

Great value

Quick to change over to from old insurers and great value Reviewed on: 3rd July 2019

High quality

One of the best insurance provider I experience Reviewed on: 3rd July 2019

Amazing service

The best experience I’ve had with an Insurance Company. Easy to use website and documents emailed straight back to me. Reviewed on: 3rd July 2019

Excellent service provided

Very quickly to deal with situations, very good customer services Reviewed on: 3rd July 2019

Professional

No issues, website self explanatory and easy to use Reviewed on: 3rd July 2019

Amazing value for money and customer service.

My policy was so easy to set up, The price was amazing and even with a young learner driver on the policy it was fantastic value for money. I have four vehicles in my household, as soon as the other policies are due for renewal I will certainly change them over. Reviewed on: 3rd July 2019

Great insurance

Insurance was quick easy and the cheapest quote great deals no hassle and great communication Reviewed on: 3rd July 2019

Easy and good value

Best price, great UK customer service. Really happy. Reviewed on: 3rd July 2019

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