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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

very good service

5
good price helpful staff online application very simple Reviewed on: 31st July 2018

Sure thing

5
Very easy to buy my insurance, lovely helpful staff,good price!! Reviewed on: 31st July 2018

Simple

5
The quote was attractive and simole.procedure via compare the market. Thanks. Reviewed on: 31st July 2018

Sure Thing

5
Got my car insurance through Sure Thing. First of all they were cheaper than any other quotes I received. After I signed up to take their car insurance they made all the arrangements and did everything for me. I would definitely recommend this company to anyone who is looking to renew their car insurance. A Jamieson Reviewed on: 31st July 2018

Great value and good customer service

5
Got everything I needed and a free dash camera for the car too. Good support and detailed follow up emails to make sure everything was in order and I hadn’t missed anything Reviewed on: 31st July 2018

Great service!

5
Can’t fault the service at all. I was really impressed with the cover choices and the optional extras. Highly recommended. Reviewed on: 31st July 2018

Great Price

5
Great website easy to navigate and a great price too which was made even better by the fact you get a free dash cam Reviewed on: 31st July 2018

Not the cheapest

5
Amongst the cheaper quotes but definitely the nicest people at the call centre who explained everything to me and made me feel confident with there ability and knowledge. Reviewed on: 31st July 2018

Cheerful and Affordable

5
Surfed the comparison sites and came across Sure Thing Van Insurance, great value for my needs, excellent customer service and always willing to help, would recommend Sure Thing to any of my friends looking for a good insurance company.. Top Marks Reviewed on: 31st July 2018

Simple and hassle free service.

5
Completed on application and received my account and documents with ease, a very good straight forward service. Reviewed on: 31st July 2018

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