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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
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phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Very easy and great value

5
No issues at all, really good service and a free dash cam too! Reviewed on: 31st July 2018
Nick Deabill's avatar
Nick Deabill

I can't recommend Sure Thing enough.

5
Sure Thing insurance the best company I have ever dealt with no hastle, no hidden extras, completely strait forward and fair something I have never found with other insurance companies. So refreshing. Reviewed on: 31st July 2018
Andy Bangs's avatar
Andy Bangs

Fast and efficient.

4
I went onto Compare the market and Sure Thing came up towards the top. What they offered was the best on the market for my requirements. Getting insured was very quick and easy. One very happy customer! :) Reviewed on: 31st July 2018
Laurie's avatar
Laurie

Excellent customer service

5
The car insurance quote was amongst the cheapest, so obviously i was a bit dubious. I needn't have worried, right from the beginning the customer care team could not have been more efficient and friendly. Hopefully I won't have an accident but if I do, I'm convinced that it's a Sure Thing that this company will be just as efficient and friendly. I have already recommended family and friends. Reviewed on: 31st July 2018
Carol 's avatar
Carol

Great customer service

5
Sure thing keep me informed on events and as above great customer service Reviewed on: 31st July 2018
Jitesh Nagar's avatar
Jitesh Nagar

Great customer service

5
Loving it, I joined recently and got fantastic help all the way through and reasonable price Reviewed on: 31st July 2018
Ola Okunnu 's avatar
Ola Okunnu

Great Company

5
Great company. Very easy to deal with. Friendly, knowledgable staff, who are extremely efficient. They made buying car insurance so simple and easy, with very competitive prices. Reviewed on: 31st July 2018
Colin's avatar
Colin

Perfect

5
It was so easy to get my car insurance with surething, I also got a free dashcam Reviewed on: 31st July 2018
Darren's avatar
Darren

Good value

5
Touch wood i haven't had to make a claim but the price was very good and the website is easy to use inc uploading documents when required. Reviewed on: 31st July 2018
Steve Paget's avatar
Steve Paget

Great price and a dash cam, what's not to like

5
When looking to renew my car insurance this year, my search pulled up Sure thing car insurance. They provided the same if not better terms and also provided a voucher to get a top notch free dash cam for added security. All this at a price that was extremely competitive. Brilliant,, a truly innovative insurance Reviewed on: 31st July 2018
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John Fisk

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