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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Competitive

5
car Insurance at a Competitive price also a free dash cam. Have a problem purchasing the dash cam online. Phoned there customer service and it was sorted out straight away. Reviewed on: 31st July 2018

Easy to set up, great value

5
Quick and easy to set up my car insurance with lot's of feedback via text and email, and at a very competitive price Reviewed on: 31st July 2018

Not even a month!

5
Not even a month into my new policy and already they are better than previous insurance company... their customer service is fab and so friendly... not to mention my free dashcam... thanks sure thing! Xx Reviewed on: 31st July 2018

car insurance made easy

5
I have insured my car through sure thing for the last 2 yrs. Their rates have been the competitive and they are very easy to deal with. Reviewed on: 31st July 2018

Cost 50% less than existing insurers renewal price

5
After over 10 years with admiral and 35 years no claims my car instance kept increasing and went up by over £100 to renew this year to £600! Sure thing provided similar comprehensive cover for £300 less!! Admiral miraculously reduced their price by £100 but it was too little too late. Reviewed on: 31st July 2018

Excellent company, highly recommended.

5
As a new customer I found the application was easy to complete, pricing competetive and customer service staff extremely polite and helpful. 100% satisfactory, Well done Sure Thing. Reviewed on: 31st July 2018

Outstanding

5
Handled my claim fast an efficiently and one of the few company's that offered me a discount on my renewal. Reviewed on: 31st July 2018

SUPERB ITEM.

5
FOUND THE COMPANY VIA THE WEBSITE AND I HAVE BEEN SO HAPPY WITH THE PRODUCT I BROUGHT, EVERYTHING IS SIMPLE YET EFFECTIVE, HIGHLY RECOMMEND THIS COMPANY TO ALL MY FAMILY AND FRIENDS. Reviewed on: 31st July 2018

Quick and easy

5
Straightforward process changing insurance companies due to cheaper price.... brilliant Reviewed on: 31st July 2018

Sure thing recommendations

5
I would definitely recommended sure thing easy to use no problems cheaper than the competitors I say go for it get a quote of them Reviewed on: 31st July 2018

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