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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

car insurance made easy

5
I have insured my car through sure thing for the last 2 yrs. Their rates have been the competitive and they are very easy to deal with. Reviewed on: 31st July 2018

Cost 50% less than existing insurers renewal price

5
After over 10 years with admiral and 35 years no claims my car instance kept increasing and went up by over £100 to renew this year to £600! Sure thing provided similar comprehensive cover for £300 less!! Admiral miraculously reduced their price by £100 but it was too little too late. Reviewed on: 31st July 2018

Excellent company, highly recommended.

5
As a new customer I found the application was easy to complete, pricing competetive and customer service staff extremely polite and helpful. 100% satisfactory, Well done Sure Thing. Reviewed on: 31st July 2018

Outstanding

5
Handled my claim fast an efficiently and one of the few company's that offered me a discount on my renewal. Reviewed on: 31st July 2018

SUPERB ITEM.

5
FOUND THE COMPANY VIA THE WEBSITE AND I HAVE BEEN SO HAPPY WITH THE PRODUCT I BROUGHT, EVERYTHING IS SIMPLE YET EFFECTIVE, HIGHLY RECOMMEND THIS COMPANY TO ALL MY FAMILY AND FRIENDS. Reviewed on: 31st July 2018

Quick and easy

5
Straightforward process changing insurance companies due to cheaper price.... brilliant Reviewed on: 31st July 2018

Sure thing recommendations

5
I would definitely recommended sure thing easy to use no problems cheaper than the competitors I say go for it get a quote of them Reviewed on: 31st July 2018

car insurencei

5
no hassle car insurance with friendly helpful staff Reviewed on: 31st July 2018

Very easy and great value

5
No issues at all, really good service and a free dash cam too! Reviewed on: 31st July 2018

I can't recommend Sure Thing enough.

5
Sure Thing insurance the best company I have ever dealt with no hastle, no hidden extras, completely strait forward and fair something I have never found with other insurance companies. So refreshing. Reviewed on: 31st July 2018

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