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Policy Expert : Car insurance reviews

View other Policy Expert products
4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Quality Insurance Cover at very at Bargin Basement Price.

4
Customer Care and Sales were professional, personable, friendly and informative. Sales representative went beyond the call of duty to try alternative options in an attempt to reduce my premium quote but without compromising on cover. Collectively, all of these considerations were just what I as the customer wanted from Sure Thing without the need for me to labour the points and draw the telephone conversation out any longer than it needed to be. I commend the staff team and management for instilling these qualities in their staff training. Well done. Reviewed on: 31st July 2018
A Moore 's avatar
A Moore

Great service

5
Very straight forward and very helpful staff great service Reviewed on: 31st July 2018
Phil Mallinson's avatar
Phil Mallinson

Easy!

5
So easy and the cheapest I found when my insurance was due for renewal. I saved just over £200. Would definitely recommend! Reviewed on: 31st July 2018
Debbie's avatar
Debbie

The price is right and the service good

5
I have had to change my car early in my years insurance. I received positive assistance f9rpom the assistant. Reviewed on: 31st July 2018
Graham Still's avatar
Graham Still

Great service

5
Easy to deal with and quick service would highly recommend Reviewed on: 31st July 2018
Daniel Wood's avatar
Daniel Wood

Great Value plus Dashcam

5
Great to get a really great value deal, the Dashcam is a superb bonus, thank you! Reviewed on: 31st July 2018
Clive R Mountney's avatar
Clive R Mountney

Great service

5
Bought on line with no problems, very competitive prices Reviewed on: 31st July 2018
Jacqueline Hogg's avatar
Jacqueline Hogg

great service

4
best all round car insurance company and efficient in dealing with customers Reviewed on: 31st July 2018
taher biala's avatar
taher biala

So easy to use and set up

5
Completely hassle free! Able to complete with ease. So pleased with the process Reviewed on: 31st July 2018
Joanne's avatar
Joanne

We Love It

5
I have use Sure Thing Insurance for my car for some years now and continue to go back to them. They have manage to give me the best deal when it is time for my renewal. Their customers service is excellent and even their online chat facilities.I will definitely recommend them to others. Th Reviewed on: 31st July 2018
Yusif Assim's avatar
Yusif Assim

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