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Policy Expert : Car insurance reviews

4.83
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Very helpful with price

5
Very understanding and you call them and sorted out my no claims bonus with my last insurance company Reviewed on: 31st July 2018

Simple!

5
No hassle, No fuss, Helpful, You'd be silly not to.. Reviewed on: 31st July 2018

Simple and easy

5
Simple to set up, people easy talk to on the phone, and online access also. Fully com for a great price. Would recommend. Reviewed on: 31st July 2018

Fast, easy, efficient service

5
Made the whole process really easy and the online portal gives me fingertip access to all of my policy documents and payment info. Reviewed on: 31st July 2018

well named company

5
Sure thing certainly gets my vote easy to arrange insurance and easy on the pocket,why would you go elsewhere. Reviewed on: 31st July 2018

Quality Insurance Cover at very at Bargin Basement Price.

4
Customer Care and Sales were professional, personable, friendly and informative. Sales representative went beyond the call of duty to try alternative options in an attempt to reduce my premium quote but without compromising on cover. Collectively, all of these considerations were just what I as the customer wanted from Sure Thing without the need for me to labour the points and draw the telephone conversation out any longer than it needed to be. I commend the staff team and management for instilling these qualities in their staff training. Well done. Reviewed on: 31st July 2018

Great service

5
Very straight forward and very helpful staff great service Reviewed on: 31st July 2018

Easy!

5
So easy and the cheapest I found when my insurance was due for renewal. I saved just over £200. Would definitely recommend! Reviewed on: 31st July 2018

The price is right and the service good

5
I have had to change my car early in my years insurance. I received positive assistance f9rpom the assistant. Reviewed on: 31st July 2018

Great service

5
Easy to deal with and quick service would highly recommend Reviewed on: 31st July 2018

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