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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Great value for money

4
Great value insurance with extras included like Breakdown cover from home and personal cover. Reviewed on: 31st July 2018

Very good value.

5
Excellent value , well pleased. Would recomend. Reviewed on: 31st July 2018

Very helpful with price

5
Very understanding and you call them and sorted out my no claims bonus with my last insurance company Reviewed on: 31st July 2018

Simple!

5
No hassle, No fuss, Helpful, You'd be silly not to.. Reviewed on: 31st July 2018

Simple and easy

5
Simple to set up, people easy talk to on the phone, and online access also. Fully com for a great price. Would recommend. Reviewed on: 31st July 2018

Fast, easy, efficient service

5
Made the whole process really easy and the online portal gives me fingertip access to all of my policy documents and payment info. Reviewed on: 31st July 2018

well named company

5
Sure thing certainly gets my vote easy to arrange insurance and easy on the pocket,why would you go elsewhere. Reviewed on: 31st July 2018

Quality Insurance Cover at very at Bargin Basement Price.

4
Customer Care and Sales were professional, personable, friendly and informative. Sales representative went beyond the call of duty to try alternative options in an attempt to reduce my premium quote but without compromising on cover. Collectively, all of these considerations were just what I as the customer wanted from Sure Thing without the need for me to labour the points and draw the telephone conversation out any longer than it needed to be. I commend the staff team and management for instilling these qualities in their staff training. Well done. Reviewed on: 31st July 2018

Great service

5
Very straight forward and very helpful staff great service Reviewed on: 31st July 2018

Easy!

5
So easy and the cheapest I found when my insurance was due for renewal. I saved just over £200. Would definitely recommend! Reviewed on: 31st July 2018

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