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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Simple and hassle free service.

Completed on application and received my account and documents with ease, a very good straight forward service. Reviewed on: 31st July 2018

quality assurance

Good competitive prices , excellent customer service , and added bonus of a dash cam for extra security whilst out driving , a good way to help save a lot of hassle if unfortunate to have an accident . Reviewed on: 31st July 2018

Excellent all round

Would recommend excellent customer service Reviewed on: 31st July 2018

Great priced insurance with dash cam

I saved £100 by using Sure thing instead of renewing my old car insurance. I got the same deal as I had before but with a bonus of a great dash cam and £100 cheaper. I am impresed Reviewed on: 31st July 2018

Very helpful.

When I renewed my insurance I found it cheaper on line. I rang them and they said they would convert their new quote to the one on line saving some money. Reviewed on: 31st July 2018

Very quick and friendly staff

excellent customer service. explained everything in detail. Reviewed on: 31st July 2018

Cheap and friendly

Sure Thing has a nice easy website to use and the after sales are very friendly. Reviewed on: 31st July 2018

Quick cheap helpful insurance

Was one of the cheapest options and did not reduce what they offered. Good to be with the Reviewed on: 31st July 2018

First class

Really good company very happy with the service and set up procedures Reviewed on: 31st July 2018

Hassel free set up

No hassel, very straight forward to set up your level of cover and the best price Reviewed on: 31st July 2018

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