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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent all round

Easy to deal with excellent customer service Reviewed on: 31st July 2018

Professional Company

Very helpful and professional Company. got best quote by far for Car Insurance and when i rang everything was easy and straight forward to do Reviewed on: 31st July 2018

Good service and the right price

Found sending documents easy via the web page. Product included all I need and was at a good price Reviewed on: 31st July 2018

Services

Brilliant service fast and efficient Reviewed on: 31st July 2018

Straight forward customer service

From start to finish I've had problems with surething... From finding a quote to getting myself and my wife covered it couldn't have been easier I even got a in car dash cam which was a bonus. Reviewed on: 31st July 2018

Great car insurance cover

Very quick and hassle free to get my car insured through SureThing. Added extras onto my policy and the price was still well below what I had been paying with my previous insurer. Would definitely recommend SureThing for car insurance Reviewed on: 31st July 2018

Good easy service

Nice and easy to understand and nice people to talkto Reviewed on: 31st July 2018

Fantastic Customer Service always!

Sure thing have been amazing since couldn't ask for moreday one, great customer service always Reviewed on: 31st July 2018

Sure thing fantastic

Absolutely fantastic customer service and great value for money. Would highly recommend this company to any one. Reviewed on: 31st July 2018

Customer Service Excellence

All I want in customer service is a quickly answered call and delivery on promises. Oh and no frustration of IVRs and being passed around departments. Very few organisations deliver in these simile sure fire successes to good service, Sure Thing do, and more! Reviewed on: 31st July 2018

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