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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5023 reviews)

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4.82

Based on 5,023 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Straight forward customer service

From start to finish I've had problems with surething... From finding a quote to getting myself and my wife covered it couldn't have been easier I even got a in car dash cam which was a bonus. Reviewed on: 31st July 2018

Great car insurance cover

Very quick and hassle free to get my car insured through SureThing. Added extras onto my policy and the price was still well below what I had been paying with my previous insurer. Would definitely recommend SureThing for car insurance Reviewed on: 31st July 2018

Good easy service

Nice and easy to understand and nice people to talkto Reviewed on: 31st July 2018

Fantastic Customer Service always!

Sure thing have been amazing since couldn't ask for moreday one, great customer service always Reviewed on: 31st July 2018

Sure thing fantastic

Absolutely fantastic customer service and great value for money. Would highly recommend this company to any one. Reviewed on: 31st July 2018

Customer Service Excellence

All I want in customer service is a quickly answered call and delivery on promises. Oh and no frustration of IVRs and being passed around departments. Very few organisations deliver in these simile sure fire successes to good service, Sure Thing do, and more! Reviewed on: 31st July 2018

Car insurance

Very customer friendly with Sensible premiums . A refreshing change , highly recommend Reviewed on: 31st July 2018

Excellent service

Best price around and excellent service Reviewed on: 31st July 2018

Customer service

I did my insurance through go compare and a few questions do get missed off but I just got in contact with sure thing and they sorted it all out for me through e-mail as this was more convieniwnt with work rather than me wasting time on hold on a phone. Definately best customer service from an insurer ! Reviewed on: 31st July 2018

Easy to communicate and set up

They considered all types of modifications Reviewed on: 31st July 2018

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