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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good service and the right price

5
Found sending documents easy via the web page. Product included all I need and was at a good price Reviewed on: 31st July 2018

Services

5
Brilliant service fast and efficient Reviewed on: 31st July 2018

Straight forward customer service

5
From start to finish I've had problems with surething... From finding a quote to getting myself and my wife covered it couldn't have been easier I even got a in car dash cam which was a bonus. Reviewed on: 31st July 2018

Great car insurance cover

5
Very quick and hassle free to get my car insured through SureThing. Added extras onto my policy and the price was still well below what I had been paying with my previous insurer. Would definitely recommend SureThing for car insurance Reviewed on: 31st July 2018

Good easy service

5
Nice and easy to understand and nice people to talkto Reviewed on: 31st July 2018

Fantastic Customer Service always!

5
Sure thing have been amazing since couldn't ask for moreday one, great customer service always Reviewed on: 31st July 2018

Sure thing fantastic

5
Absolutely fantastic customer service and great value for money. Would highly recommend this company to any one. Reviewed on: 31st July 2018

Customer Service Excellence

5
All I want in customer service is a quickly answered call and delivery on promises. Oh and no frustration of IVRs and being passed around departments. Very few organisations deliver in these simile sure fire successes to good service, Sure Thing do, and more! Reviewed on: 31st July 2018

Car insurance

5
Very customer friendly with Sensible premiums . A refreshing change , highly recommend Reviewed on: 31st July 2018

Excellent service

5
Best price around and excellent service Reviewed on: 31st July 2018

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