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Policy Expert : Car insurance reviews

4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Good value

4
Sure Thing! Provided the best quote for me. Signing up was quick and easy Reviewed on: 31st July 2018

good staging point en route from Wiltshire to the Highlands

5
Everyone I spoke to were all polite, explained things clearly and precisely, very helpful. Reviewed on: 31st July 2018

Amazing

5
I think it's good for value and very polite and I sure will recommend my friends and family Reviewed on: 31st July 2018

Excellent!

5
Very easy to arrange exactly what I needed with a really helpful lady. Reviewed on: 31st July 2018

Very helpful

5
Sure Thing arranged a low cost, good value policy for myself. Helpful at every stage and were fantastic in answering all my queries Reviewed on: 31st July 2018

promptly

5
Very customer orientated,well organised Reviewed on: 31st July 2018

Car insurance

5
Quick and easy car insurance. Would definitely recommend Reviewed on: 31st July 2018

Good value

5
Good value car insurance everything I needed for the right price Reviewed on: 31st July 2018

Fantastic company

5
Fantastic company cheap insurance and easy to get in touch with Reviewed on: 31st July 2018

Watch out

1
Ignore the star rating of 1 above. I could not post the review without selecting 1 star. The rating should be minus 50 and I have warned everyone I know to stay away. Here is why....Car insurance was cancelled due to selling the car. Was charged £93!!!!!! The only 'sure thing' is I felt scammed and robbed. This high cost charge should be in bold and made unambiguously clear to customers on all quotes and advertising and not hidden in the fine print. The days of operating a business hiding bad news in the fine print has gone quite some time ago. Reviewed on: 15th February 2018

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