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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

promptly

Very customer orientated,well organised Reviewed on: 31st July 2018

Car insurance

Quick and easy car insurance. Would definitely recommend Reviewed on: 31st July 2018

Good value

Good value car insurance everything I needed for the right price Reviewed on: 31st July 2018

Fantastic company

Fantastic company cheap insurance and easy to get in touch with Reviewed on: 31st July 2018

Watch out

Ignore the star rating of 1 above. I could not post the review without selecting 1 star. The rating should be minus 50 and I have warned everyone I know to stay away. Here is why....Car insurance was cancelled due to selling the car. Was charged £93!!!!!! The only 'sure thing' is I felt scammed and robbed. This high cost charge should be in bold and made unambiguously clear to customers on all quotes and advertising and not hidden in the fine print. The days of operating a business hiding bad news in the fine print has gone quite some time ago. Reviewed on: 15th February 2018

New Client

I cannot provide much feedback, as I have only been a client for the past 6 months and have had no need to ask for any form of assistance. Reviewed on: 7th February 2018

Insurance

Easy economical insurance through moneysupermarket Reviewed on: 2nd October 2017

online car insurance.

I found the online experience so easy to use and felt confident that the company knew their business. I'm very happy with the result. Reviewed on: 1st October 2017

save money on your car insurance with sure thing

a little bit of a hiccup about no claims bonus but I hope that it is sorted now but I appreciate the savings that sure thing has given me thank you and I will tell the family and friends about your service. Reviewed on: 29th September 2017

Good, efficient service

Reasonable price for renewal. Agent was personable and polite and managed to get me some add ons at a good price. Can't comment on claims service as luckily haven't had to make one yet. Reviewed on: 27th September 2017

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