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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5023 reviews)

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4.82

Based on 5,023 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

New Client

I cannot provide much feedback, as I have only been a client for the past 6 months and have had no need to ask for any form of assistance. Reviewed on: 7th February 2018

Insurance

Easy economical insurance through moneysupermarket Reviewed on: 2nd October 2017

online car insurance.

I found the online experience so easy to use and felt confident that the company knew their business. I'm very happy with the result. Reviewed on: 1st October 2017

save money on your car insurance with sure thing

a little bit of a hiccup about no claims bonus but I hope that it is sorted now but I appreciate the savings that sure thing has given me thank you and I will tell the family and friends about your service. Reviewed on: 29th September 2017

Good, efficient service

Reasonable price for renewal. Agent was personable and polite and managed to get me some add ons at a good price. Can't comment on claims service as luckily haven't had to make one yet. Reviewed on: 27th September 2017

Great service

Refreshing to deal with a company that seems to care that I am a good driver - the free dash cam made them really stand out Reviewed on: 27th September 2017

Exellent telephone manners, polite and without jargon and ecnomical pricing.

I recently bought a car, second in the family. I was amazed at the cost of comprehensive insurance and break down recovery service . After trying three other insurance companies I phoned Sure Thing . Good job I did- I was absolutely amazed and delighted with the result. The cost was half of what I had expected and when breakdown cover was added at silly price; I could not wait to conclude the offers. When I changed my vehicle after a few weeks, I was equally pleased with the conversation on the telephone and cost. I have now passed details of Sure Thing to my family and friends. I have no doubt that Sure Thing insurance are the very best at customer care. EHSAN ALI 07760354163 Reviewed on: 23rd September 2017

insurance at its best !

Just found Sure Thing ! so happy we met ! Reviewed on: 22nd September 2017

Great service from the ?

Friendly phone call set up with no issues. Like the camera thing! Reviewed on: 17th September 2017

Very satisfactory

Very helpful and obliging great service Reviewed on: 15th September 2017

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