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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Exellent telephone manners, polite and without jargon and ecnomical pricing.

I recently bought a car, second in the family. I was amazed at the cost of comprehensive insurance and break down recovery service . After trying three other insurance companies I phoned Sure Thing . Good job I did- I was absolutely amazed and delighted with the result. The cost was half of what I had expected and when breakdown cover was added at silly price; I could not wait to conclude the offers. When I changed my vehicle after a few weeks, I was equally pleased with the conversation on the telephone and cost. I have now passed details of Sure Thing to my family and friends. I have no doubt that Sure Thing insurance are the very best at customer care. EHSAN ALI 07760354163 Reviewed on: 23rd September 2017

insurance at its best !

Just found Sure Thing ! so happy we met ! Reviewed on: 22nd September 2017

Great service from the ?

Friendly phone call set up with no issues. Like the camera thing! Reviewed on: 17th September 2017

Very satisfactory

Very helpful and obliging great service Reviewed on: 15th September 2017

Excellent service and support

Very helpful pleasant staff who make it easy to work through the problems which could accure Reviewed on: 13th September 2017

Car and home insurance

Hassle free best prices, very friendly advisers.quickest setup for both car and home ever. Reviewed on: 13th September 2017

Great Service

All our insurance policies are with Policy Expert. The most important criteria for us is the customer service 10 out of 10. Reviewed on: 13th September 2017

Home insurance made easy

Simple home home insurance. At an great price. And quality products for every need Reviewed on: 11th September 2017

Value for money, very wide cover, low excess

Quick service, no long waits to get to a real person. Knowledgeable staff Reviewed on: 10th September 2017

Excellent customer service

Helpful & friendly staff support on the telephone. Excellent support & price matching. Reviewed on: 3rd September 2017

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