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Policy Expert : Car insurance reviews

4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Good service

5
It is really good. Customer care is very helpful. Reviewed on: 11th August 2017

Excellence

5
We have had nothing but 100% customer service every time with sure thing. Would highly recommend! Reviewed on: 11th August 2017

Great Company, no quibble, no jargon. I will use you again. Thank yoi

5
The customer rep, was on the ball!! Answered all my questions and dealt with my insurance cover. Reviewed on: 9th August 2017

Provide a clear and efficient service with outstanding value for money

5
Clear facts provided, easy to understand and like for like £300pa saving on up to date prices provided by broker and other Companies. Reviewed on: 8th August 2017

Sure thing is a lot cheaper than other companies

5
It was quite and easy to do it on line my insurance Reviewed on: 8th August 2017

Car insurance

5
Quick efficient and cheap I saved over £100 on my car insurance Reviewed on: 8th August 2017

Good price and customer service very effeicient

4
Easy to set up and documents easy to access Reviewed on: 8th August 2017

Very happy with Sure Thing

5
The service so far has been great. The price was the cheapest but providing the same cover as many more expensive companies. Booking was easy, so far so good! Reviewed on: 7th August 2017

Accessible and Affordable

5
Good prices, easy to use online service. Reviewed on: 7th August 2017

Great dashcam insurance

5
Great communications with this insurer includes a very helpful dashcam for a small price making it all around cover Reviewed on: 7th August 2017

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