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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Car insurance

5
Purchased car insurance on line 50 pounds cheaper than my current insurer very good service no problems with purchase everything was excellent can't fault them very satisfied Reviewed on: 1st August 2017

Very easy with no stress to insure my car

5
It was made very easy to insure my car especially as i am not great on computers Reviewed on: 1st August 2017

Great value for money.

5
Very fuid and straightforward. Would highly recommend. Reviewed on: 1st August 2017

Something Good needs rewarding

5
On the website everything was really easy to understand. Reviewed on: 1st August 2017

great

5
great cover at an even greater price Reviewed on: 1st August 2017

Fantastic Patience Shown.

5
It didn't feel like an interview, more like a friendly chat. I had a few things I needed to sort out and understand. The operator showed me great patience and understanding on his part. I eventually asked my Carer to talk to him as I still couldn't inderstand some things. He was very polite to my Carer, even though he had to repeat himself because of my misunderstandings. I am already recommending you to friends and family. As I am saving nearly £200 per month on my recent quote from my usual Insurance Company, I am delighted!!!! Reviewed on: 1st August 2017

Brilliant online experience

5
Insurance for me is a grudge buy, Sure Thing online experience was slick, user friendly and easy to use. No hidden extras and charges. Reviewed on: 1st August 2017

The best!!!

5
Hi, I just bought a little time, and I'm already very satisfied with the price and with the canfianca that they pass on to the drivers! I got the max, and without a doubt it is the cheapest and most complete of all! Very warm to the whole team and the founder, and a great opportunity for all !!! thank you Reviewed on: 1st August 2017

Simple filing and easy

5
I love smart all done you can check and change anything in online filing your are in 21 centrum not how in other companies who worked or still in between 80-90 years Reviewed on: 1st August 2017

Fantastic

5
Happy with the price of the deal I got. Great customer service. Reviewed on: 1st August 2017

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