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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Very reliable company

5
I left the insurance company I was using before because they keep increasing my premium yearly. Sure is very reliable and joining them is hassle free. Reviewed on: 1st August 2017

Quick and easy

4
It was a quick and easy process with clear documentation. Reviewed on: 1st August 2017

Great online company

5
Very easy to complete and did not take to long . Reviewed on: 1st August 2017

Car insurance

5
Purchased car insurance on line 50 pounds cheaper than my current insurer very good service no problems with purchase everything was excellent can't fault them very satisfied Reviewed on: 1st August 2017

Very easy with no stress to insure my car

5
It was made very easy to insure my car especially as i am not great on computers Reviewed on: 1st August 2017

Great value for money.

5
Very fuid and straightforward. Would highly recommend. Reviewed on: 1st August 2017

Something Good needs rewarding

5
On the website everything was really easy to understand. Reviewed on: 1st August 2017

great

5
great cover at an even greater price Reviewed on: 1st August 2017

Fantastic Patience Shown.

5
It didn't feel like an interview, more like a friendly chat. I had a few things I needed to sort out and understand. The operator showed me great patience and understanding on his part. I eventually asked my Carer to talk to him as I still couldn't inderstand some things. He was very polite to my Carer, even though he had to repeat himself because of my misunderstandings. I am already recommending you to friends and family. As I am saving nearly £200 per month on my recent quote from my usual Insurance Company, I am delighted!!!! Reviewed on: 1st August 2017

Brilliant online experience

5
Insurance for me is a grudge buy, Sure Thing online experience was slick, user friendly and easy to use. No hidden extras and charges. Reviewed on: 1st August 2017

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