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Policy Expert : Car insurance reviews

4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

I easy website to use

5
Only had insurance a few months. But none of that emails promoting other services Reviewed on: 1st August 2017

Fantastic customer services

5
The follow up emails from booking insurance via the web were helpful, precise and fully explained what you needed to do. The personal phone call was a nice touch too - old school customer services!! Well done!! Reviewed on: 1st August 2017

Great product!

5
Quick, easy and cheap! Simple online use. Reviewed on: 1st August 2017

Best ever experience

5
I find this so quick easy and any questions I had answered quickly and efficient Reviewed on: 1st August 2017

Faultless

5
Everything went smoothly no problems in filling the on line forms and the price was superb. Reviewed on: 1st August 2017

Fantastic value for Money

5
Sure Thing gave me the best level of cover including many extras such as breakdown cover and legal protection as part of the package yet they managed to be over £300 cheaper than my old provider Reviewed on: 1st August 2017

Great insurance

5
I changed to sure thing and they were so nice & I found it was very easy to change And a lot cheaper. Happy customer Reviewed on: 1st August 2017

Was indeed very happy with my discussions with the customers service team.

5
I am very happy with how I was treated and directed to do by the customer service team. Reviewed on: 1st August 2017

Excellent service good communication

5
No hassle online cover and very pleased with the low price, very good! Reviewed on: 1st August 2017

easy to set up

4
Easy to set up any queries were answered promptly. Reviewed on: 1st August 2017

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