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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5023 reviews)

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4.82

Based on 5,023 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Great cover

They offer a great cover package along with a free dash cam to make claiming easy. Reviewed on: 1st August 2017

Great

Answer calls straight away T and Cs are very clear Very good price Cheapest car insurance I could find Reviewed on: 1st August 2017

Ease of access

Easy to set up car insurance online no fussing around does what it says on the tin Reviewed on: 1st August 2017

Sure thing

I have been driving for nearly 39 years and I must say that sure thing insurance is up there with the best. Always polite and helpful I would highly recommend them. Sure thing really is a sure thing Reviewed on: 1st August 2017

Fast efficient friendly

Sure thing offered me the best deal on car insurance and it was hassle free, dry easily explained by dedicated friendly personnel and made me feeel at ease in the product and what I was paying for. Couldn't ask for a more friendly team who assisted me and in my view, these guys deserve to win as their product knowledge and service to their customers was second to none! Well done! Reviewed on: 1st August 2017

Superb Customer service

Had no trouble choosing Sure Thing for my car insurance,grest quote excellent customer service . Reviewed on: 1st August 2017

Super quick and sensibly priced

All sorted over the internet with straight forward instructions Reviewed on: 1st August 2017

The Best

Quick and easy to deal with.Everything done online in a simple way. Reviewed on: 1st August 2017

Simple

Went on-line and got insurance for my new car in minutes hassle free Reviewed on: 1st August 2017

A problem solved

A part of the package I purchased included an in car camera which I decided to have fitted by Halfords. I knew that there would be a charge for the fitting , but Halfords tried to make an additional charge for the parts to hard wire the camera. Which I refused. On returning home I contacted James at sure thing and told him of the additional charge. He was shocked and had never heard of this before. He offered to investigate the problem and within the hour rang me back to let me know he had resolved the problem. First class customer service. Reviewed on: 1st August 2017

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