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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Fantastic value for Money

Sure Thing gave me the best level of cover including many extras such as breakdown cover and legal protection as part of the package yet they managed to be over £300 cheaper than my old provider Reviewed on: 1st August 2017

Great insurance

I changed to sure thing and they were so nice & I found it was very easy to change And a lot cheaper. Happy customer Reviewed on: 1st August 2017

Was indeed very happy with my discussions with the customers service team.

I am very happy with how I was treated and directed to do by the customer service team. Reviewed on: 1st August 2017

Excellent service good communication

No hassle online cover and very pleased with the low price, very good! Reviewed on: 1st August 2017

easy to set up

Easy to set up any queries were answered promptly. Reviewed on: 1st August 2017

Great cover

They offer a great cover package along with a free dash cam to make claiming easy. Reviewed on: 1st August 2017

Great

Answer calls straight away T and Cs are very clear Very good price Cheapest car insurance I could find Reviewed on: 1st August 2017

Ease of access

Easy to set up car insurance online no fussing around does what it says on the tin Reviewed on: 1st August 2017

Sure thing

I have been driving for nearly 39 years and I must say that sure thing insurance is up there with the best. Always polite and helpful I would highly recommend them. Sure thing really is a sure thing Reviewed on: 1st August 2017

Fast efficient friendly

Sure thing offered me the best deal on car insurance and it was hassle free, dry easily explained by dedicated friendly personnel and made me feeel at ease in the product and what I was paying for. Couldn't ask for a more friendly team who assisted me and in my view, these guys deserve to win as their product knowledge and service to their customers was second to none! Well done! Reviewed on: 1st August 2017

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