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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Great service more then insurance

5
Great service, easy access any time always happy to help Reviewed on: 26th August 2023

Easy to deal with

5
Right price Right Insurance Easy to deal with. Reviewed on: 26th August 2023

Quick and convenient

4
Makes it easy when renewing your car policy Reviewed on: 26th August 2023

Great Overall Cover

5
I have used many car insurance companies over the years and I can quite honestly say that your coverage is by far the best ! Reviewed on: 26th August 2023

Excellent service

5
I split up with my partner of many years and had to set up my own policy, as I had only ever been a named driver. This was made easier for me, by the friendly, helpful staff, that sorted everything out for me, with a minimum of fuss. Have used them again this year and would highly recommend. Reviewed on: 26th August 2023

Just simple and great value at competitive cost

5
Good standard car insurance and breakdown cover for the cost of most people standard insurance which remains consistent even in the cost of living crisis. Now even friends and family use them. Reviewed on: 26th August 2023

Efficient and fair

5
Sorted my car insurance at the best price quickly and with no fuss. Reviewed on: 26th August 2023

So efficient, no need to worry!

5
I took out a car insurance policy including break down cover. Policy Expert send me newsletters with really useful information. Accessing policy document is easy and I was able to contact them with no issues when I had a breakdown. Reviewed on: 26th August 2023

Competitive

5
Managed the sign-up process within minutes; speedy mobile mail followed with breakdown/accident helpline; full cover at half quoted renewal from previous insurers. All-round an expert policy. Reviewed on: 26th August 2023

Reliable!!

5
Simple easy to follow apps and they reply fast. Many thanks Reviewed on: 26th August 2023

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