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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Excellent customer service

5
I’m normally the type of person to shop around but I have been with policy expert a fair few years now. They are super helpful & have always solved any situations super fast. Price wise, I haven’t been able to find cheaper renewals- and trust me I’ve tried! Reviewed on: 24th August 2023

Deserved all the sars

5
Easy to deal with and competitive with price Reviewed on: 24th August 2023

Easy

4
All done on line with little fuss Reviewed on: 24th August 2023

Great customer service!

5
Had a couple of follow up queries after signing up - all dealt with quickly and efficiently! Reviewed on: 24th August 2023

Great company to deal with

5
Found them two years ago... very happy with what we pay and the ease of doing business with them... all in all 10 out of 10 Reviewed on: 24th August 2023

Very efficient process

5
It was easy taking out my insurance with policy expert! They offered a very good deal for what was covered and I would definitely recommend to a friend! Reviewed on: 24th August 2023

Reliable

5
Good customer service, easy to get in touch with them and good services. Reviewed on: 24th August 2023

Steven review

5
Was easy to take out and was very helpful when I called for more help thank you Reviewed on: 24th August 2023

Brilliant

5
Really good renew price for insurance for us and I recommend to my parents and saved them £300 Reviewed on: 24th August 2023

Policy Experts!

5
The Name Of The Company Sums Up The Business, A None Faulted Service With Nothing Less Then 10/10 Customer Satisfaction Every Time! Reviewed on: 24th August 2023

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