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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Steven review

Was easy to take out and was very helpful when I called for more help thank you Reviewed on: 24th August 2023

Brilliant

Really good renew price for insurance for us and I recommend to my parents and saved them £300 Reviewed on: 24th August 2023

Policy Experts!

The Name Of The Company Sums Up The Business, A None Faulted Service With Nothing Less Then 10/10 Customer Satisfaction Every Time! Reviewed on: 24th August 2023

Stress free car insurance.

It was so quick and stress free to arrange my car insurance with Policy Expert. Any issues are quickly and easily resolved making for a pleasant experience. Other car insurers should take note. Reviewed on: 24th August 2023

Very easy to deal with, great service

Easy to use webpage all the info easily available, would definitely recommend. Reviewed on: 24th August 2023

Excellent

Helpful handy and always on hand Reviewed on: 24th August 2023

Efficient and friendly

Never had a problem with them been 7 years with them Reviewed on: 24th August 2023

Very reliable and professional

I always have good service and they are very prompt in answering any problems Reviewed on: 24th August 2023

Straight forward

From start of quote to policy start so easy and straightforward on line. Kept informed all the way. No problems at all. Reviewed on: 24th August 2023

Excellent customer service

This is my third year with this company, the customer service is brilliant very friendly and can have a giggle on the phone. It's so easy to use customer portal so don't have to ring often because everything is accessible on ur own account online. Reviewed on: 24th August 2023

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