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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great service, and I've had excellent experiences.

I feel its good value and affordable, and im fully covered in my policy with a lot of benefits included. Ive experienced a breakdown after finishing work early hours of the morning and everything was dealt with as quick as they could, but because i had a serious issue with the car and it just wouldn't start at all. They provided a recovery vehicle to escort me and my vehicle back home. I've felt cared for as a customer and thats why i will be renewing my policy again in the future. Reviewed on: 24th August 2023

Great product, Great price, Great service

I found Policy expert a friendly service - easy to navigate online, clear and to the point. Price was very competitive when looking at all the major car insurance policies. Communication clear and to the point. Reviewed on: 24th August 2023

Competitive and covered

I like how when I needed to claim the process going from a, to b and then c wasn't particularly difficult. I reported my claim, was connected with repair centre and then repair centre handled it. That's insurance, working. Reviewed on: 24th August 2023

Never a problem

Always there to make the changes that life brings. Reviewed on: 24th August 2023

Brilliant

Very happy customer, would definitely recommend these excellent providers of insurance Reviewed on: 24th August 2023

Good Cover

I have been a customer for two years and have been very happy to renew my car insurance with Policy Expert. Fair prices for good insurance. Reviewed on: 24th August 2023

Car insurance

Excellent initial quote and cheapest price a year later when renewal was due. A first in decades. Beside value and added free options the customer service team are friendly and very helpful. Reviewed on: 24th August 2023

Best of the best?

Nobody know before accident and after resolving any issues with your Insurance Company. So... I hope I never find out... :) Up to today "Policy Expert" is my expert :) Reviewed on: 24th August 2023

Great value

Took out my car insurance with this company again good cover great price would definitely recommend Reviewed on: 24th August 2023

Quick and easy to register

Really cheap cat insurance and Really easy to get my policy Reviewed on: 24th August 2023

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