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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Competitive and covered

5
I like how when I needed to claim the process going from a, to b and then c wasn't particularly difficult. I reported my claim, was connected with repair centre and then repair centre handled it. That's insurance, working. Reviewed on: 24th August 2023

Never a problem

5
Always there to make the changes that life brings. Reviewed on: 24th August 2023

Brilliant

5
Very happy customer, would definitely recommend these excellent providers of insurance Reviewed on: 24th August 2023

Good Cover

5
I have been a customer for two years and have been very happy to renew my car insurance with Policy Expert. Fair prices for good insurance. Reviewed on: 24th August 2023

Car insurance

5
Excellent initial quote and cheapest price a year later when renewal was due. A first in decades. Beside value and added free options the customer service team are friendly and very helpful. Reviewed on: 24th August 2023

Best of the best?

5
Nobody know before accident and after resolving any issues with your Insurance Company. So... I hope I never find out... :) Up to today "Policy Expert" is my expert :) Reviewed on: 24th August 2023

Great value

5
Took out my car insurance with this company again good cover great price would definitely recommend Reviewed on: 24th August 2023

Quick and easy to register

4
Really cheap cat insurance and Really easy to get my policy Reviewed on: 24th August 2023

Best policy provider I have ever had

5
Great value for money - a comparison website pointed me their way as the cheapest. Website functionality - never been able to change vehicle online before. When I have needed to speak to an advisor they have always been helpful and professional. Their renewal quote was cheaper than the comparison website - very refreshing! So would definitely recommend! Reviewed on: 24th August 2023

trouble free

5
i have had no issues with Policy Expert, they just run in the background until you require their service, hassle free Reviewed on: 24th August 2023

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