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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

great value

Very easy to sign up and best value Reviewed on: 7th September 2023

Great service

Excellent service and competitive pricing. I had to make a claim last year after a neighbours fire and the process was completely stress free and simple. Kept up to date with information and lots of handy tips included in emails. Really happy with the service provided Reviewed on: 6th September 2023

best home insurance

standard charges, excellent cover Reviewed on: 6th September 2023

Good Value Products!

I recently purchased home insurance from Policy Expert as I found that the policies were very competitively priced and, more importantly, provided me with a great level of cover to more than meet my needs. Reviewed on: 6th September 2023

Competitive with good cover

Good price and good cover. Have used before and no issues Reviewed on: 6th September 2023

Great team!

Have been with Policy Expert for years now. Easy renewals and competitive pricing. Reviewed on: 5th September 2023

Top of the year

Amazing company, it's simple the best by far. Truly professional customer service. Reviewed on: 5th September 2023

Great company

Easy to get a (very competitive) Home Insurance quote and to pay for the policy, after which I received email confirmation that the policy would be active from the required date. I then just set up an account and my documents were there ready to view . I'd highly recommend this company. Reviewed on: 5th September 2023

Best price I could find

Renewing my insurance was easy, quick and very competitively priced. I would definitely recommend them to my friends and family. Reviewed on: 5th September 2023

Proof of the Pudding

After unfortunately needing to make a claim on our house insurance policy that was managed and settled efficiently the renewal premium remained competitive Reviewed on: 4th September 2023

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