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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

good cover and price

easy to use and good cover and price. Reviewed on: 30th August 2023

Straight and easy process.

Policy Expert had all the information about the type of home insurance I needed. The questions were straight forward and easy to understand, the whole process didn't take long at all. Reviewed on: 30th August 2023

Very good and helpful

I found them very helpful and informative as had a query as I have a small extension that has a flat roof and they helped me complete the correct part of flat roof to put to proposal. Reviewed on: 30th August 2023

Great Insurance

We renew each year with Policy Expert as their prices stay fair and the insurance provides great cover. It's really easy to see what included. They also have great customer service. Reviewed on: 30th August 2023

Easy to setup insurance

It was easy to setup my policy and the price was the best on the market. Reviewed on: 30th August 2023

Brilliant Service

I’m not very good normally doing anything on line but found on this occasion no fuss and an easy to navigate website. Brilliant keep up the good work and hopefully see you next year. Paul C Reviewed on: 30th August 2023

Easy and straightforward

Application process easy and price competitive. Reviewed on: 30th August 2023

Value for money

Policy expert gives great value for money and a fantastic product Reviewed on: 30th August 2023

Good customer service

Having taken out a policy we then moved, however this was smoothly dealt with and the overpayment on my old policy was returned to me without chassing Reviewed on: 29th August 2023

Best value and ease to set up!!!

I found Policy Expert to be extremely good value for money compared to the rest of the market and also very easy to purchase insurance from them! Reviewed on: 29th August 2023

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