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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Brilliant Service

I’m not very good normally doing anything on line but found on this occasion no fuss and an easy to navigate website. Brilliant keep up the good work and hopefully see you next year. Paul C Reviewed on: 30th August 2023

Easy and straightforward

Application process easy and price competitive. Reviewed on: 30th August 2023

Value for money

Policy expert gives great value for money and a fantastic product Reviewed on: 30th August 2023

Good customer service

Having taken out a policy we then moved, however this was smoothly dealt with and the overpayment on my old policy was returned to me without chassing Reviewed on: 29th August 2023

Best value and ease to set up!!!

I found Policy Expert to be extremely good value for money compared to the rest of the market and also very easy to purchase insurance from them! Reviewed on: 29th August 2023

Happy customer

Have been with Policy Expert for 2 years and have always found them friendly and efficient. Would gladly recommend them. Reviewed on: 29th August 2023

Quick, easy and affordable

Easy to apply for quote and sign up, competitive price and comprehensive cover. Reviewed on: 29th August 2023

Good company. Easy to deal with

Easy navigation of website good competitive quote. Reviewed on: 29th August 2023

Excellent website and customer service

Wonderful home insurance at a fair price Reviewed on: 29th August 2023

Home Insurance

Very easy to use and quite competive Reviewed on: 29th August 2023

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