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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to process. Affordable price.

Worked my way through the site very easily. Given plenty of time to check details. Recommend someone and received a £50 gift voucher and saved the 50% on a previous quote. excellent Reviewed on: 28th August 2023

Another year for Home Insurance with Policy Expert

A customer who keeps returning to Policy Expert for my Home Insurance needs. Been with PE for a number of years and unlike many insurers, they respect existing customers and provide renewal prices which often beat comparison sites and provide a complete level of cover for my home and contents. Recommended to all. An insurer you can trust. Reviewed on: 28th August 2023

Home insurance

Brilliant company friendly helpful easy to set up Reviewed on: 28th August 2023

Simple and straightforward

Policy Expert are a great company with straightforward wording and communication. They are great with communication on all products including auto renewals. A simple phone call and the friendly operators are there to help. Why can't other businesses operate as swiftly and professional as Policy Expert? Reviewed on: 28th August 2023

Policy expert supply expert insurance policy

The ease of use and expert value for money make policy expert an easy choice for insurance cover Reviewed on: 28th August 2023

Insurance made easy

Policy Experts came up trumps again. This is the third year in a row that we have renewed with PE, whilst each time there has been a slight increase in premium they have been consistently lower than others we have tried. Easy to use website and a friendly voice to talk to when needed makes for a stress free customer experience. AAA+++ Reviewed on: 28th August 2023

Great service

Very friendly and helpful. Great service Reviewed on: 28th August 2023

Excellent service, excellent price, excellent policy

Getting quotation was very easy and the price quoted was really good. Looked at the cover provided and delighted to see legal cover and home emergency were included. Simple process to arrange insurance and am delighted with the result. Reviewed on: 28th August 2023

No fuss insurance.

Excellent value for money and easy forms to fill in. Good communication. Reviewed on: 28th August 2023

Policy Expert are great!!

I have been with Policy Expert for years now, they always offer a good price for my renewal and a great customer service team always polite and very helpful. Great job Policy Expert keep up the good work. Reviewed on: 28th August 2023

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