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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Fantastic Online Home Insurance Provider

I recently switched to Policy expert, and it's been a fantastic experience. Their user-friendly website, customer service, and good rates make them a standout choice for home insurance. Highly recommended! Reviewed on: 28th August 2023

Quick, easy and great price!

As per title, becoming a new customer was quick and easy, and at a great price! Reviewed on: 28th August 2023

Decent price, shame it went up after year 1

Haven’t had to claim so can’t say anything about that. Easy to use and understand though. Biggest gripe is the circa 50% price hike after the first year. Reviewed on: 28th August 2023

So so easy, and affordable

Just renewed my insurance for another year and even though the policy went up a little from the previous year they are by far the cheapest and easiest to deal with. Big thumbs up from me. Reviewed on: 28th August 2023

Cheapest home insurance

When my home insurance doubled I was panicking but then I found policy experts what a relief Reviewed on: 28th August 2023

Easy to process. Affordable price.

Worked my way through the site very easily. Given plenty of time to check details. Recommend someone and received a £50 gift voucher and saved the 50% on a previous quote. excellent Reviewed on: 28th August 2023

Another year for Home Insurance with Policy Expert

A customer who keeps returning to Policy Expert for my Home Insurance needs. Been with PE for a number of years and unlike many insurers, they respect existing customers and provide renewal prices which often beat comparison sites and provide a complete level of cover for my home and contents. Recommended to all. An insurer you can trust. Reviewed on: 28th August 2023

Home insurance

Brilliant company friendly helpful easy to set up Reviewed on: 28th August 2023

Simple and straightforward

Policy Expert are a great company with straightforward wording and communication. They are great with communication on all products including auto renewals. A simple phone call and the friendly operators are there to help. Why can't other businesses operate as swiftly and professional as Policy Expert? Reviewed on: 28th August 2023

Policy expert supply expert insurance policy

The ease of use and expert value for money make policy expert an easy choice for insurance cover Reviewed on: 28th August 2023

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