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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

First Rate

Excellent website, easy navigation and value for money insurance. Well done Reviewed on: 25th August 2023

Fast and easy to set up

Very easy to set up, good value for money, thankfully not had to use it. Reviewed on: 25th August 2023

Good value for money and good customer service.

Excellent experience setting up and good value for money. Reviewed on: 25th August 2023

Good value insurance

Good value and good communication. would definitely recommend. Reviewed on: 25th August 2023

Decent priced insurance

Was pleased to join as a new customer, the price was very competitive for the cover I received. Reviewed on: 25th August 2023

Good service at a competitive price

I have had very good service from Policy Expert and the price was very good. Reviewed on: 25th August 2023

Excellent company

I have used them for years and always been a huge fan Reviewed on: 25th August 2023

Great value!

Policy Expert continue to offer great value for several years now. Unlike other companies whose prices go up after 1-2 years, PE recognise customer loyalty. Reviewed on: 25th August 2023

Excellent service

On the only occasion I had to make an adjustment to my policy my enquiry was dealt with quickly and by a friendly member of staff Reviewed on: 25th August 2023

Good value service

Has offered good value insurance for our home Reviewed on: 25th August 2023

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