Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Always better value

I have been with Policy expert now for 3years and I always check round other insurance companies when it comes to renewing but they are such great value like including home emergency for free and they always offer a cheaper price. Reviewed on: 25th August 2023

Excellent cover at reasonable cost

I am very pleased with this service Reviewed on: 25th August 2023

Straightforward insurance, just the right level of communication

Renewal was easy & straightforward, reminders sent on time, just the right level of communication ie not inundated! Reviewed on: 25th August 2023

So easy

Good competitive company that keeps their customers informed at all times. Reviewed on: 25th August 2023

Good price

Good price, quick and easy to renew policy. Web site easy to follow Reviewed on: 25th August 2023

Great company

Been with Policy Expert for some time now.There communications and support are second to none. Reviewed on: 25th August 2023

Value for money and user friendly process

I was pleasantly surprised when I found Policy Expert, the overall cost was just under £300 less than my old insurer's quote for renewing, for the same cover. The Information was clear and the setting up process was uncomplicated, thank you. Reviewed on: 25th August 2023

Policy expert

Good price and good quality cover. Easy website with no hassle to insure Reviewed on: 25th August 2023

Efficient

Everything was easy to navigate,understand and eventually accept as they were cinpetitive too Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from RSA 1.90 from 6 reviews
Landlord Insurance
from Howden 0.00 from 0 reviews
Landlord Insurance
from Total Landlord 4.73 from 1612 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub