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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to deal with

Only ever placed a claim once. Policy Experts were easy to deal with and everything was processed quickly. Reviewed on: 25th August 2023

Quality provider

I search for the cheapest and best insurance policy every year at renewal time. Policy expert always comes out on top. Reviewed on: 25th August 2023

very professional company great price & cover competitive

very presently surprised when contcting this company for quote on insurance they care and customer service is excellent with a great price & cover 5 stars for this company from me!! Reviewed on: 25th August 2023

I must say that I have peace of mind with you

Policy expert is so reliable straight forward and open with their policies it is no wonder they have such good reputation and they value our custom as other firms do not these days Reviewed on: 25th August 2023

Easy and good value

Very easy to use Web site, and the best value for money that I found. Definitely recommend to everyone I know. Reviewed on: 25th August 2023

Easy service

An easy service to renew at a great price Reviewed on: 25th August 2023

Never a problem

Never had a problem with anything with Policy Expert and been with them a few years now. Prices not really gone up that much either over the years, in fact one year it went down. Which is great in this current climate Reviewed on: 25th August 2023

good value

Good Value and not to big a price hike when renewing Reviewed on: 25th August 2023

Good

Good value quote with simple admin Reviewed on: 25th August 2023

Home Insurance

Been with them a number of years there renewal is always competitive and easy to do. Reviewed on: 25th August 2023

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