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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

A consistently competitive provider

I always get a Policy Expert quote and, most of the time, they win! Reviewed on: 25th August 2023

Nice and easy

Used Policy Expert a few times. Nice easy to use service. Everything is laid out clearly and good customer service Reviewed on: 25th August 2023

Cheap but adequate!

Have recommended numerous times to family and friends. Very good cover and very reasonably priced. Reviewed on: 25th August 2023

Expert Insurance with a Smile!

Policy Expert have provided our home insurance for several years. Their service is professional, good value for money, customer friendly, clear and straight forward and full of helpful tips and information. Reviewed on: 25th August 2023

Peace of mind

My Home insurance is must have. It's like having a best friend it's always there for you. Reviewed on: 25th August 2023

Easy to setup home insurance

Rating is for purchase only, as have no experience of claims process using this insurer Reviewed on: 25th August 2023

EXCELLENT

So easy to use online and over the phone. Fabulous customer service and great prices too. Reviewed on: 25th August 2023

Good policy, easy to change

Policy provides good cover, at reasonable price, and is also easy to change online if necessary. Reviewed on: 25th August 2023

Great

Value for money. Easy to apply for and understand Reviewed on: 25th August 2023

Does what it says

Reasonable insurance bought through compare the market - not needed to claim but process was as easy as you’d expect / want. Reviewed on: 25th August 2023

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