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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Kelvin Giltrow

Brilliant service and great communication Would definitely use againn Reviewed on: 24th August 2023

Gives great options

I took my policy out using this search engine, it gives good competitive prices Reviewed on: 24th August 2023

Easy great service

Competitive price, easy to use, good communication Reviewed on: 24th August 2023

Great Deal.

Price competitive, friendly customer service. Reviewed on: 24th August 2023

Excellent

Wanted a policy that gave me excellent cover at a competitive price. Reviewed on: 24th August 2023

Good value , easy to complete online

Very good value easy to complete online paper free Reviewed on: 24th August 2023

Great service

You can access all your documents online with ease, it’s easy to speak to someone when needed and I’ve always been met with a polite and professional advisor whenever needed. Reviewed on: 24th August 2023

Competitive price

Haven't had to claim. Price and cover seems great. Reviewed on: 24th August 2023

Great to deal with and always up to date

Always the best price given and very minimal effort to renew. Always up to date with tips to help reduce expenses Reviewed on: 24th August 2023

Great company

So easy and professional deal with. Reviewed on: 24th August 2023

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