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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Amazing service

Since the start of taking the policy you have been responding quickly and efficiently to my requests. Reviewed on: 24th August 2023

So good I stayed with them

Great company to deal with, easy to get through to speak with someone, always helpful and make you feel like a valued customer Reviewed on: 24th August 2023

Great price and range of products

Most things are included really clear policy Reviewed on: 24th August 2023

In safe hands

We've been with Policy Expert for several years now and feel we are in safe hands when choosing them for our home insurance. The service is excellent and we haven't felt the need to be with anyone else as Policy Expert meets all our needs and provide a competitive price when we need to renew our policy. Highly recommend them. Reviewed on: 24th August 2023

Great Value Insurance

Been with Policy Expert for 3 years now, my policy is reasonably priced and I have got the cover I required. I compare my policy every year and Policy Expert always comes out on top. Excellent customer service as well. Reviewed on: 24th August 2023

Competitive prices !!!

Thankfully I have never had to claim but have been with this company for some years as renewals d as Leah’s competitive unlike some insurance companies Reviewed on: 24th August 2023

Clear website, great cover at competitive prices.

Found the website easy to navigate and found the cover required at a competitive price. Reviewed on: 24th August 2023

Proud to be covered by Policy Expert

Easy to buy and at a great price. The website is helpful and access to your policy documents is easy and trouble free. I'd certainly recommend Policy Expert to anyone. Reviewed on: 24th August 2023

Home insurance

Good coverage at a good price and easy to deal with. Plain speaking policy, easy to contact and no fuss as to what's covered and what's not.. For customers busy living their lives that's reassuring. Reviewed on: 24th August 2023

Easy to use

Set up and review was so easy, limited interaction saving time Reviewed on: 24th August 2023

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