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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Highly recommended

The process was very easy and the price was great. Reviewed on: 24th August 2023

Great Service, great price!

Very rare that I don’t get a great price for the product I want, and the service is always spot on :-) Reviewed on: 24th August 2023

Best value

I have been with policy expert for sometime, they provide value for money with house insurance and keep you updated with regards any information that's new. Xxx Reviewed on: 24th August 2023

Excellent service

I have just renewed my home insurance, service is a very quick, simple process to use, would highly recommend. Reviewed on: 24th August 2023

Excellent

Excellent from start to finish. Clear coms and smooooth process. Reviewed on: 24th August 2023

Best value policy

Having searched the market for comprehensive home cover, Policy Expert came out trumps. I've been with them now for a number of years. Reviewed on: 24th August 2023

Great!

Easy enrollment and sign up process. Reviewed on: 24th August 2023

Easy set up

I found the set up for this really easy, great customer service and unbeatable prices. I have never gone two years with the same insurance company until now. Very impressed. Reviewed on: 24th August 2023

Good price. Excellent claims service

Good price, but obviously the real test is when you have a claim. We had a small claim that was handled very quickly and professionally. Reviewed on: 24th August 2023

Excellent company

Always go out of their way to help you get the best price. Reviewed on: 24th August 2023

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