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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Just right!

Timely renewal reminder, all info you need easy to access and a good price. Can’t ask for more! Reviewed on: 24th August 2023

Best provider

You are able to speak to a friendly knowledgeable person who understands what you want. Well done. Reviewed on: 24th August 2023

Great

Policy expert was so easy to use. They gave me the best quote for much better insurance compared to other insurers. I would definitely recommend them. Reviewed on: 24th August 2023

Highly recommended

The process was very easy and the price was great. Reviewed on: 24th August 2023

Great Service, great price!

Very rare that I don’t get a great price for the product I want, and the service is always spot on :-) Reviewed on: 24th August 2023

Best value

I have been with policy expert for sometime, they provide value for money with house insurance and keep you updated with regards any information that's new. Xxx Reviewed on: 24th August 2023

Excellent service

I have just renewed my home insurance, service is a very quick, simple process to use, would highly recommend. Reviewed on: 24th August 2023

Excellent

Excellent from start to finish. Clear coms and smooooth process. Reviewed on: 24th August 2023

Best value policy

Having searched the market for comprehensive home cover, Policy Expert came out trumps. I've been with them now for a number of years. Reviewed on: 24th August 2023

Great!

Easy enrollment and sign up process. Reviewed on: 24th August 2023

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